- 1 Samsung TV factory reset and self diagnosis tools
- 2 How to Reset a Samsung TV
- 3 Video
- 4 Is this article up to date?
- 5 How to Cold Boot Your Samsung TV
- 6 How to Factory Reset Specific Settings on Your Samsung TV
- 7 How to Factory Reset Everything on Your Samsung TV
- 8 Was Your Smart TV Purchase Worth It?
- 9 How to reset Samsung TV: to factory settings, without remote
- 10 How to factory reset Samsung TV?
- 11 How to reset Samsung TV without remote?
- 12 Need more help with your Smart TV? Check out our Forum!
- 13 First method:
- 14 How to Reset Samsung TV (FACTORY RESET)
- 15 Reset instructions for Samsung TV based on model year
- 16 How to reset Samsung TV without remote
- 17 When Should I Reset My Samsung TV?
- 18 Difference between Restarting and Factory Resetting
- 19 How to reset an app on my Samsung TV
- 20 Manuals for all Samsung TV models and years
- 21 Samsung Remote Support Service
- 22 Conclusion
- 23 How To Factory Reset Your Samsung Smart TV
- 24 Steps to reset Samsung Smart TV by using a combination of keys on your remote control.
- 25 Note That.
- 26 The Last Step.
- 27 2nd Method to do hard reset Samsung TV by using the Menu
- 28 How To Factory Reset A Samsung TV
- 29 How to Do a Factory Reset on a Samsung TV
- 30 What Happens When You Do a Factory Reset on a Samsung TV
- 31 Why Do a Factory Reset on a Samsung TV?
- 32 What if Doing a Factory Reset on a Samsung TV Doesn’t Work?
- 33 Conclusion
- 34 How to factory reset Samsung TV?
- 35 Method to soft and hard reset Samsung TV
- 35.1 To perform a soft reset:
- 35.2 To perform a hard reset:
- 35.3 Perform Samsung smart TV black screen reset
- 35.4 Frequently asked questions
- 36 How to Reset Samsung Smart TV to Factory Settings
- 37 Steps to Reset Samsung Smart TV
- 38 Alternative Method to Reset Samsung Smart TV
- 39 How to Reset Smart Hub on Samsung Smart TV
- 40 How to reset Samsung TU8000
- 41 How Do I Restart An App On My Samsung Smart TV?
- 42 Cold Booting Your Samsung TV To Restart An App
- 43 Update Your Samsung Smart TV
- 44 How Do I Reinstall An App On My Samsung Smart TV?
- 45 How To Reset Smart Hub On a Samsung TV
- 46 Additional Tips
Samsung TV factory reset and self diagnosis tools
Do you want to start afresh from the beginning? You have the option of resetting all TV settings (with the exception of the network settings) to their factory defaults.
- OpenSettings and then pick General from the menu. Click on Reset, then enter your PIN (0000 is the default), and then click on Reset again. To complete the reset, press the OK button. Your television will automatically resume
- If the procedures above do not apply to your television, go toSettings, selectSupport, and then selectSelfDiagnosis to get help. The option to reset will be found in this menu. You may also refer to your TV’s user manual for specific information on how to operate it.
Please keep in mind that if you are using an app, the Reset option will not be available. If your television is unable to connect to the internet, do a network test to determine the source of the problem. Navigate toSettings and then to General to see the options. SelectNetwork, and then Network Status from the drop-down menu. The network status test will be completed and the current state of your network connection will be shown.
- When there is an X between the TV and the router, it indicates that the problem is either with the TV or with the home network
- Otherwise, When there is an X between the router and the Earth icon (internet), it indicates that there is a problem between your home network and your internet service provider.
The Smart Hub Connection Test analyzes problems you could have with your Smart Hub connection. It examines your internet connection, your ISP, the Samsung server, and the Apps service to see whether they are working properly.
- Navigate to the Settings menu and selectSupport
- Then selectDevice Care
- And finally selectSelf Diagnosis. Note: On some models, selectSupportthen selectSelf Diagnosis
- On others, selectSupportthen selectSelf Diagnosis
- SelectStart Smart Hub Connection Test from the drop-down menu. SelectClose to return to the main menu when your Smart Hub Connection Test is completed. Please keep in mind that if any difficulties are discovered, you should carefully examine the on-screen instructions.
If you are still experiencing problems with your Smart Hub, you may do a factory reset on the device. All Smart Hub settings will be reset to their factory defaults as a result of this action, and all information pertaining to Samsung accounts, associated service accounts, Smart Hub service agreements, and Smart Hub apps will be erased.
- Choose Support from the Settings menu, then Device Care from the drop-down menu. Please keep in mind that on some models, Support should be selected instead. Make a selection from Self Diagnosis, then from Reset Smart Hub, and then input your PIN. The default PIN is 0000, so choose OK after the reset process is complete. You may change the PIN by going toSettings and then selectingGeneral from the menu. Select SystemManager, and then Change PIN from the drop-down menu.
To check whether visual issues are being caused by the TV or anything else, run the Picture Test on your television. Picture Test: This feature displays a high-definition photograph that you may inspect for defects or errors. If your television is having visual problems, following these steps may be able to help you repair the issue.
- Navigate to the Settings menu and selectSupport
- Then selectDevice Care
- And finally selectSelf Diagnosis. Take note that on some models, you must first selectSupportand then selectSelf Diagnosis
- Then selectStart Picture Test to begin. Make note of any issues on the screen, then follow the on-screen directions to finish the picture test
If the test photo is correctly shown, it is possible that there is an issue with an externally linked device. Check the connections, signal strength, or refer to the user manual for the external device for further information. It is important to note that if the image test does not display or if there is an issue with the photo, the television may be having a problem. For assistance, please contactSamsung Support. You may simply reset your camera’s photo settings if you want to start over from the beginning.
- OpenSettings and selectPicture
- SelectExpert Settings and then selectReset Picture
- Then close Settings and restart your computer.
If you are experiencing audio issues on your television, you may do a Sound Test to determine the source of the problem.
- Open Settings and selectSupport
- Then selectDevice Care from the drop-down menu. Note:On certain models, the Support option is selected instead of the Self Diagnosis option
- In this case, the Start SoundTest option is selected. The Sound Test will commence shortly after. Choose Yes if you still hear a problem with the sound during the Sound Test. Select No if you don’t want to. If there is an issue, you will be prompted to contact Samsung Support for assistance. Prepare to offer the support agent with the information displayed on the screen.
The Sound Test plays a tune to assist in determining whether or not there is a problem with the TV’s speakers. If the melody plays without a hitch, it is possible that there is a problem with an external device that is linked. Check the connections or go to the user manual for the external device for more information. Resetting your sound settings will allow you to start again from the very beginning of your audio experience.
- OpenSettings and selectSound
- SelectExpert Settings and then selectReset Sound
- Then close Settings and restart your computer.
The Signal Information feature on your TV, if your TV is linked to an over-the-air antenna, allows you to modify the antenna for higher signal strength and enhanced HD channel reception.
- Open Settings and selectSupport
- Then selectDevice Care from the drop-down menu. Please keep in mind that on some models, Support should be selected instead. SelectSelf Diagnosis, and then selectSignal Information from the drop-down menu. To return to the main menu after seeing the information, selectClose from the pop-up menu.
How to Reset a Samsung TV
Article in PDF format Article in PDF format This wikiHow tells you how to restore the factory settings of any Samsung television to their original state.
The procedure is generally the same on most recent televisions, however the menu may alter somewhat based on the year in which you purchased your television.
- 1Second, press the Home button on the remote control. It features a symbol that resembles a home. This brings up the primary menu on your television
- 2 Choose theSettingsicon from the drop-down menu. It is represented with a symbol that looks like a gear. It’s the choice that’s the furthest to the left of the main menu bar. To travel all the way over to the Settings icon, press the left side of the circle button on your keyboard. Then tap the circular button within the circle to select the Settings menu
- s3SelectSupport. It’s the sixth item on the menu. It’s adjacent to an emblem that resembles a cloud with a “?” in the centre. By using the circle button at the bottom of the screen, you may scroll down until you see the word “Support.” Pick “Support” by pressing the round button
- 4th, select “Device Care” by pressing the round button. It’s the second option in the Support menu. The television will do a fast diagnostic and then report on the state of the television. Then it will offer 4 options at the bottom of the screen
- s5SelectSelf Diagnosis. It’s the second choice from the bottom of the screen, in the middle of the screen, on the left. To travel to the bottom of the page, press down on the giant circle button. Then, to travel right, tap the right side of the huge circle button on the left side of the screen. Selecting “Self Diagnosis” is accomplished by pressing the round button that is located in the middle of the circle button
- 6selecting “Reset Smart Hub.” In the Self Diagnosis option, it is located at the bottom of the list. It’s the choice with a green backdrop on the screen. To travel directly to the bottom of the menu, hold down the circle button for a few seconds. To pick the Reset Smart Hub option, press and hold down on the round button in the middle of the circle button for seven seconds. Please enter your PIN. Enter your 4-digit PIN by entering it into the numbers at the bottom of the screen. To traverse left and right across the number, use the circle button to go left and right. To choose a number, press the circular button in the center of the screen. It is “0000” as the default PIN if you have not previously set one. Your television will be reset instantly as a result of this action. During the process of resetting your television, it may turn on and off.
- Alternatively, if you have lost or forgotten your PIN, you should contact Samsung customer support. Wait until the reset procedure is complete before unplugging your television set.
- 1Second, press the Home button on the remote control. It is represented with a symbol that looks like a home. This brings up the primary menu on your television
- 2 Choose theSettingsicon from the drop-down menu. It is represented with a symbol that looks like a gear. It’s the choice that’s the furthest to the left of the main menu bar. To travel all the way over to the Settings icon, press the left side of the circle button on your keyboard. Then tap the circular button within the circle to bring up the Settings menu
- 3SelectSupport to access the support section. It’s the sixth item on the list of choices. It’s right next to an emblem that looks like a cloud with a question mark in the centre. By using the circle button at the bottom of the screen, you may scroll down until you see the word “Support.” Then pick “Support” from the drop-down menu by pressing the circular button. Self Diagnosis should be selected. It may be found under the second option under the Support tab. To browse up and down the menu, use the Up and Down buttons on the circle button. Select’Self Diagnosis
- 5SelectReset’ by pressing the round button in the centre of the circular button. It’s the last choice on the Self Diagnosis menu, as you might expect. To travel to the bottom of the menu, use the Down button on the circle button. Hit the big circle button to choose “Reset,” and then press “Enter.” Please enter your PIN. To scroll through the numbers on the screen, press the circle button on your remote. To choose a number, press the circle button in the center of the screen. Please enter your PIN. It is “0000” as the default PIN if you have not previously set one. Your television will begin resetting instantly. During this procedure, it may switch on and off several times. Wait until the reset procedure is complete before unplugging your television set.
- Alternatively, if you have lost or forgotten your PIN, you should contact Samsung customer care.
- 1 To access the menu, press the “Menu” button on the remote. Depending on your remote, it is either a button with the words “Menu” or “123” on it, or a button with a symbol that is similar to a home on it. This brings up the primary menu on your television.
- In this way, you can use any Smart TV model, starting with the 2014 H series and continuing through the 2018 NU series.
- 2 SelectSupportand hit the Enter key. On the majority of models, it’s located next to an icon with the letter “?” in it. To move through the menus, use the arrow keys on the remote and then click the “Enter” button to pick an option.
- The “Enter” button on your remote control may be labeled as “OK” or “Select.” It’s usually located in the heart of the rural area.
- 3SelectSelf Diagnosis from the drop-down menu. To browse through the menu panels, press the arrow buttons on the remote control. To pick a highlighted item in the menu, press “Enter/Ok/Select” on your keyboard. 4 SelectReset. In most cases, it’s at the bottom of the Self Diagnosis option. A security PIN screen will show
- Enter your PIN number.
- This approach should be used if this option is grayed out
- Otherwise, see the “Using the Service Menu” method.
- 5 Input the PIN number. If you’ve never updated your PIN before, the default value is “0000”. The Reset window is displayed as a result of this action.
- If you have reset your PIN but are unable to recall it, you will need to contact Samsung’s Customer Care staff for assistance.
- If you have reset your PIN but are unable to recall it, you will need to contact Samsung’s Customer Care staff for assistance
- 1 Press and hold the EXITkey on the remote for 12 seconds. 2 Release the EXITkey on the remote. This will need to be done when the television is turned on. While you are holding down the button, the standby light will continue to flash without interruptions.
- 1 Press and hold theEXITkey on the remote for 12 seconds. 2 Release the EXITkey on the remote. Whenever the television is switched on, you’ll have to do this. Holding down the button causes the standby light to blink continuously
- This is known as a continuous blink.
- 2After 12 seconds, lift your finger off the table. After that, the Factory Reset box will display, and you should select OK. The television will now be reset to its factory default settings. The television will turn off after the reset process is complete. 4 Restart the television set. Once the television has been restarted, you will be guided through the setup procedure as if you had just purchased the television.
- 1 Switch the television to standby mode. This approach may be used with any Samsung television model, however it should only be used as a last option. It is possible to put the television in standby mode by turning it off using the remote control.
- Even when the TV screen is off, you’ll be able to tell that the TV is in standby mode since the red remote control sensor light will be illuminated.
- 2 PressMute182 to turn on the remote control. Press these buttons as soon as possible, one after the other. After a few seconds, you should be presented with a menu.
- If your television does not display a menu after 10-15 seconds, try one of the other key sequences listed below:
- Display/InfoMutePower P.STDMutePower
- 3 SelectResetfrom the drop-down menu and hit Enter. Use the arrow keys to get to the Reset menu item (or channel keys). The television will be turned off and restarted.
- It is possible that Enter will display on your remote as OK/Select. TheResetoption may be buried in another menu calledOptions
- 4Return the television to its original position. When the television is turned back on, it will be restored to its factory default settings.
Create a new question
- Question How can I restart my Samsung television if it has been turned off and I do not have a remote control for it? Turn off the TV by unplugging it from the wall outlet. Then, for 15 seconds, press and hold the start button on the back of the TV or under the front panel. Finally, switch on the television by connecting it to a power outlet. The television may turn on by itself, or you may switch it on using your remote control. Question When I switch on my Samsung UA48 JU6000K LED TV, it remains stuck on the logo, despite the fact that I have reset it. What am I supposed to do? By clicking on the source button, you can see what input mode is being used. It’s possible that it’s not on an active source
- Question What should I do in order to have my network information deleted off a television that I am gifting to someone else? Navigate to your network settings and change the option to AUTO. The first time it is connected to a new network, it will automatically detect the settings unless the new network needs that the information be entered explicitly. When you disconnect your television from your network, your information is no longer accessible.
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Summary of the ArticleX 1. SelectMenu from the remote control. 2. SelectSupport from the drop-down menu. 3. SelectSelf Diagnosis from the drop-down menu. 4. Click on the Reset button. 5. Type in the number 0000 as the PIN. 6. Click on Yes. Did you find this overview to be helpful? The writers of this page have together authored a page that has been read 499,672 times.
Is this article up to date?
If your Samsung smart TV is acting up, you may try restarting different settings as well as the TV itself to see if you can get everything back on track. Despite the fact that Samsung’s smart TVs are typically of great quality and dependability, you may occasionally have problems. Perhaps an app has become unresponsive, you are unable to hear anything, or the image is distorted. So, have you tried turning it off and on again yet? You’d be amazed how frequently resetting your Samsung smart TV will address difficulties, despite the fact that the proverb is meant to be jokingly applied.
How to Cold Boot Your Samsung TV
According to Samsung, over time, your television’s memory may get depleted or a residual electrical charge may accumulate within. As a result, applications may behave improperly, menus may not appear, and the television may take a long time to come on. Photograph courtesy of ilham9943/Shutterstock The most effective technique to address this is by the use of a cold boot. This completely drains the energy from the TV and completely resets the main board of the TV. To accomplish this, press and hold the power button on your remote control until the TV turns back on.
Regardless of whether you’ve misplaced your remote (or if you’ve simply been accustomed to utilizing Amazon Alexa with your Samsung TV), you may still accomplish the same outcome.
How to Factory Reset Specific Settings on Your Samsung TV
If you’re having trouble with a certain aspect of your television, such as the sound, image, or network, you may reset all of the settings connected with that aspect at once. You should try this first before performing a complete factory reset since it may resolve your problem without the need for a complete factory reset. To accomplish this, follow these steps:
- Navigate to the portion of the menu that you wish to reset. Examples include PictureorSound
- Select Expert Settings from the left-hand navigation pane. Scroll to the bottom of the page and click Reset
How to Factory Reset Everything on Your Samsung TV
You have the option of totally resetting your television to factory settings. Everything will be restored to its default settings, just as it was when you first switched it on (assuming you bought it new). It is just your network settings that will not be reset throughout this process. If there are any settings that you wish to maintain, you should make a note of the values so that you may manually apply them once the reset is complete.
There is no way to choose which settings to reset and which ones to keep once the reset is complete. The procedure to be followed in order to conduct a factory reset on your Samsung TV is dependent on the model. Try both of the techniques listed below to find which one works best for you.
- Select General from the drop-down option on the left. Scroll down to the bottom of the main window and selectReset
- It is possible that you will be asked for your PIN. If you don’t recall which one you used, the default value is 0000
- If you want to finalize the factory reset, click Yes.
- Select Support from the drop-down option on the left. Select Self Diagnosis from the left-hand navigation pane. SelectReset
- It is possible that you will be asked for your PIN. If you don’t recall which one you used, the default value is 0000
- If you want to finalize the factory reset, click Yes.
Was Your Smart TV Purchase Worth It?
While televisions can undoubtedly perform more functions than they did in the past, this also implies that there are more things that may go wrong. Furthermore, it’s possible that the problem isn’t with the TV at all, but rather with the apps that are running on it. The reset of your Samsung smart TV should have repaired the problem you were experiencing. However, you may be questioning whether purchasing a smart TV was such a wise decision after all. Some people believe that set-top boxes or streaming sticks, such as Apple TV and Chromecast, are a better option than traditional televisions.
Here are some of the downsides of smart TVs, as well as some reasons why you might wish to avoid them.
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How to reset Samsung TV: to factory settings, without remote
Performing a basic factory reset on your Samsung Smart TV may be sufficient to resolve minor issues. This reset will allow you to re-configure all of the settings on your television and return it back to its original operating condition. Depending on the age of your television and the software that is now operating on it, there are a variety of options.
How to factory reset Samsung TV?
- Press the home button on the remote
- Navigate toSettings
- Scroll down toSupportDevice Care
- SelectSelf Diagnosis
- Then press the Reset Smart Hub button. You’ll need to input your Smart TV PIN number here. You will be given the default PIN number of 0000 if you haven’t already done so. As soon as you have entered your PIN, the television will automatically reset
2018 – 2020 TVs
- PIN is entered after pressing the home button on the remote
- Going to settings
- SupportSelf DiagnosisReset
- In the absence of a PIN that you have created yourself, the default PIN is 0000. Once you have entered the PIN, the television will be reset.
- Press theMenu button
- Choose Support Self-Diagnosis from the drop-down menu. SelectReset. This clears all of the settings, with the exception of the network settings. Please enter your PIN. Unless you have updated your PIN, the default is 0000.
For older televisions, the only thing you’ll need is your Samsung Smart Remote to complete this procedure. To begin, it is critical that you turn off your television before you begin.
- Take your Smart Remote in hand and push the buttons Info+Menu+Mute+Power at the same time. After that, program your remote with the following sequence: Mute182Power
- Your television will start up in service mode when you turn it on. Select Factory Reset from the Options menu on your remote control
- Your television will now turn off. To continue with the setup, simply switch your device back on once again.
How to reset Samsung TV without remote?
While you won’t be able to fully factory reset your TV without a remote, you will be able to do a quick reset, which should be sufficient if you are experiencing minor troubles with your TV. All you have to do is turn off the television, then turn off the power to the television at the wall socket, and then press and hold the start button on the television for at least 15 seconds to complete the process. After you have completed this, press the button to turn the TV back on and then turn the power switch back on.
Need more help with your Smart TV? Check out our Forum!
How can I factory reset my SAMSUNG Smart Television? How can I erase all of the info from my SAMSUNG Smart TV? How can I get around the screen lock on my SAMSUNG Smart TV? How can I restore the default settings on my SAMSUNG Smart TV?
The following article demonstrates every technique of doing a master reset on a SAMSUNG Smart TV. Look at the steps required to do a hard reset using hardware keys and settings. Thus, your SAMSUNG Smart TV will appear as new, while your processor will operate at a higher rate.
- To begin, press and hold the Power button on your TV remote control for a few seconds to turn off your device. Following that, tap theMenu button to bring up the Main Menu. ChooseSupportfrom the following list of options by using the Up and Down arrows to browse and the Enter key to confirm your selection
- Then, using the Up and Down Arrows, navigate to Self Diagnosisand hit the Enter key. In the following step, choose Reset
- Following that, the television should prompt for a security code. The default value is 0000. When the warning message displays, press the Yes button on the remote control by pressing the Left or Right Arrows on the remote control and pressing the Enter key. You did a fantastic job! The factory reset procedure has just been completed
Learn how to do a factory reset on your Samsung smart television in this video. Learn how to factory reset your Samsung smart television by using the service mode in this video. A Hard Reset SAMSUNG Smart TV will fix the television, restore the default settings, and reset the television. WARNING! A Hard Reset will completely wipe off all of your data. All of the operations outlined here are performed entirely at your own risk. Help! This isn’t going to work.
How to Reset Samsung TV (FACTORY RESET)
It is recommended that you attempt factory resetting your Samsung TV if you are encountering problems with it. Performing a factory reset on any model of Samsung television is simple and takes only a couple of minutes. Here’s how it’s done: To restore your Samsung TV to its factory settings, click the Home button on your remote control and then select SettingsGeneralReset from the menu that appears (for older models, go to SettingsSupportSelf DiagnosisReset). Input your security PIN (for example, “0000”).
Reset instructions for Samsung TV based on model year
The method you use to reset your Samsung TV will be determined on the year your Samsung TV was manufactured. I’ve included detailed factory reset procedures for every model year in the section below!
2019 – Current
To restore your Samsung TV to its factory settings, click the Home button on your remote control and then select SettingsGeneralReset from the drop-down menu. Once you’ve done that, enter your security PIN (“0000” if you’ve never used one before). Your television will switch on and off many times before displaying the initial setup screen. Here is an exact screen grab from a Samsung TV handbook from 2021 that details the following steps: If you have forgotten the PIN for your television, you may quickly reset it using your remote control.
- On the Samsung Smart Remote or Remote Control, you may find the following buttons: Select Volume Up or Down by pressing the +/- (Volume) button, then Return. Select Volume Down or Return by pressing the +/- button. On the standard remote control, you may find the following buttons: Press MuteVolume UpPress RETURNVolume DownPress RETURNVolume UpPress RETURNVolume DownPress RETURNVolume UpPress RETURNVolume DownPress RETURNVolume UpPress RETURNVolume DownPress RETURNVolume UpPress RETURNVolume DownPress RETURNVolume UpPress RETURNVolume DownPress RETURNVolume UpPress RETURNVolume DownPress RE
2016 – 2018
To restore your Samsung TV from 2016-2018 to its factory settings, click the Home button on your remote and then select SettingsSupportSelf DiagnosisReset from the drop-down menu. Once you’ve done that, enter your security PIN (“0000” if you’ve never used one before). Your television will switch on and off many times before displaying the Setup screen. Here is a straight screen photo from a 2017 Samsung TV manual, which details the following procedures in further detail: If you have forgotten the PIN for your television, you may quickly reset it using your remote control.
Past – 2015
To restore your Samsung TV to its factory settings from before 2015, hit the MENU/123MENUSupportSelf DiagnosisReset button on the remote control. Once you’ve done that, enter your security PIN (“0000” if you’ve never used one before). Your television will switch on and off many times before displaying the Setup screen.
Here is a straight screen photo from a 2015 Samsung TV manual, which details the following procedures in further detail: If you have forgotten the PIN for your television, you may quickly reset it using your remote control.
How to reset Samsung TV without remote
Despite the fact that you may not be able to use your Samsung TV’s remote control for whatever reason, you may still factory reset your television. To do so, locate the power button on your television. Depending on the model you have, this may be located on the right-hand side, the left-hand side, or the very bottom of the unit. Turn on the television and hit the Menu button on the remote to access the SettingsGeneralReset menu. In the event that you are having difficulty locating these buttons on your television, or if your television is situated in a difficult-to-reach location, there are additional solutions.
After that, you may use the keyboard to navigate and reset your television.
It is possible to use your smart phone as a remote after connecting your television to the app.
Then just use the remote to reset the television!
When Should I Reset My Samsung TV?
Resetting your Samsung TV might resolve a wide range of difficulties that you may be having with it. If you are encountering problems on a frequent basis, however, you do not want to be factory resetting the TV all of the time. If a standard factory reset does not permanently resolve your difficulties, you should consider purchasing a new television or contacting Samsung assistance. Listed below are some of the most typical reasons why consumers may find themselves needing to reset their television:
Your TV Will Not Connect to WIFI
The majority of the time, a factory reset will resolve the issue with your television. However, be sure to verify your router first. Unplug and plug the router back in. You may also unplug the TV from WiFi under Settings and then rejoin it after a few seconds.
The TV Keeps Disconnecting or Restarting
If your television shuts down or disconnects from streaming services without notice, you may need to do a factory reset on the device. This might help you to resolve any issues you are having with your software or network settings that you are facing.
You are Experiencing Problems After an Update
Smart TVs must be updated on a regular basis in order to take advantage of new software and version releases. If your television has just received an automated update and is experiencing problems, you should consider factory resetting it. A full reset may be necessary before the new software can be successfully installed.
You Bought the TV Used
If you purchased the television from a prior owner, you should factory reset it to ensure that all of the settings from the previous owner are erased. You will be able to connect the TV to your own network and configure the TV with your own settings, passwords, and so on.
Difference between Restarting and Factory Resetting
Before you attempt a factory reset on your television, you may want to try simply restarting it. This may also be used to resolve a variety of difficulties, and it does not destroy all of your settings, as a factory reset does.
When you factory reset your television, all of your information will be deleted, and you will have to start again as if you had just purchased the television. You may try the following steps to see if it will work:
- Unplug the television set
- Allow it to run for 30 seconds to one minute without being connected in. Reconnect the cable
- Check to see whether the problem you are experiencing has been resolved.
How to reset an app on my Samsung TV
A slew of streaming applications, including Hulu, Netflix, HBO Max, Amazon Prime, and other popular choices, are pre-installed on your Samsung smart TV, and you can download more at any time. On rare occasions, these applications will fail to load, will freeze, or will simply crash. If this occurs to you, there are a number of steps you may do to restore the app’s functionality.
- Holding the power button down for 5 seconds will restart the television. Another option is to disconnect the television from the wall for around 30 seconds before plugging it back in. By heading toSettingsSupport, you may update the software on your television to the most recent version. Update of software
- Then uninstall the app that isn’t operating properly and reinstall it. Navigate to the AppsSettings menu (in the top right hand corner). Choose Delete from the menu bar when you find the program
- Then re-download it. Reset your Samsung Smart Hub by heading toSettingsSupport and selecting “Reset Samsung Smart Hub” (Device Care) Self-Diagnosis is important. Smart Hub should be reset. It is possible that you will be prompted for your PIN (00000).
These are the key troubleshooting techniques indicated by Samsung, so at the very least one of them should be effective for you as well!
Manuals for all Samsung TV models and years
Try to locate the user manual for your specific model number and year, and then search that handbook for the terms “factory reset” if you are having difficulties resetting your Samsung television. You should be able to find the precise model number of your television on the back of it. Samsung support provides a fantastic library of all TV manuals, which are organized by year and can be found here.
Samsung Remote Support Service
If you’re still experiencing trouble, you may use Samsung’s free Remote Support Service to help you out. SamsungRemote Support Serviceprovides you with one-on-one assistance from a licensed Samsung Technician who can remotely do the following tasks:
- Diagnose your TV
- sAdjust the TV settings for you
- Carry out a factory reset on your television
- Install recommended firmware updates
- How does Remote Support function
- You may simply have a Samsung Tech service your TV remotely:
- If you need remote assistance, call the Samsung Contact Center at 1-800-726-7864 (available 8am-12am ET seven days a week) and ask for it. Navigate to the Support area of your television’s menu system. Remote Management should be selected, after which you should read and accept the service terms. When the PIN screen displays, present the agent with the PIN code
- The agent will then be able to access your television.
Please keep in mind that in order for Remote Service to function properly, your TV must be linked to a high-speed internet connection. You will not be able to connect if your TV is unable to connect to the internet or if your internet connection is too sluggish.
Setting your Samsung TV to its factory settings is a simple method to restore your TV to its original settings, which were created when you originally purchased it. If you’re having trouble utilizing your television or streaming content from other devices, it can be a simple answer to a range of difficulties. While the specifics of the reset process differ depending on the Samsung TV model and year, the overall procedure remains the same. Simply complete the following steps:
- On your remote, press the Home button. Go to the Settings menu and choose General. Finally, press Reset and enter the PIN “0000.”
While a factory reset for Samsung TVs nearly always resolves the issue, if you are still experiencing problems, you may want to try calling the Samsung Contact Centre at 1-800-726-7864. They should be able to provide you with more accurate information on a solution to your problem.
How To Factory Reset Your Samsung Smart TV
The steps outlined below will provide you with a step-by-step guidance on how to reset your Samsung Smart TV. The technique is not particularly difficult, and you do not want any specialized understanding in order to be able to influence it. It is a really straightforward method, and you will have your television factory reset in no time. It is necessary to first set your television to a particular mode in order to be able to do this task without interruptions or mistakes. Before you begin reading, you should be aware that you may restore your Samsung TV to its factory settings without the need of a remote control.
Steps to reset Samsung Smart TV by using a combination of keys on your remote control.
- It is necessary for you to turn off your television. Take the Samsung Smart TV remote control in your hands and move it around. To begin, press the following keys:
- TheInfokey, theMenubutton, themutebutton, and thePowerbutton are all buttons on the keyboard.
You must remember that these four keys must be touched at the same time; don’t overlook this important element.
If you are prompted to enter a pin code, enter 0000; otherwise, enter 0000.
find out how to reset the pin-code A new sequence will be necessary to be entered into various Samsung Smart TV models in order to be able to factory reset your television. Consequently, if you own one of these models, all you have to do is input the keys listed below:
- Click on and hold the Mute key, the Number 1 key, the number 8 key, the number 2 key, and the Power key.
Keep in mind that the technique remains the same; simply press the keys together and the same results will be shown on your Samsung Smart TV. While the Samsung Smart TV is in service mode, it will automatically reboot. Simply wait a few seconds for this to be completed, and your television will be operational. While this operation is in progress, do not click any buttons or take any other action. You will next need to access the settings menu on your remote control, and choose factory reset from the list of alternatives.
Again, please refrain from pressing any buttons or otherwise interacting with the television while this is taking place, as you may cause interference with the process.
Don’t be alarmed; the following procedure will inform you what you need to do in order to complete this operation, which is nearly completed at this point.
The Last Step.
You may now start watching television on your Samsung Smart TV. After you have completed this step, all that is left is to set it up and the operation will be complete. See, that wasn’t that difficult, and you have demonstrated that you did not require any specialized expertise to do this task. Your Samsung Smart TV has now been reset, and you may continue to watch it as you have in the past without interruption. This technique is straightforward; simply follow the steps.
2nd Method to do hard reset Samsung TV by using the Menu
If this approach does not work for you or you are unable to use it for a variety of reasons, try doing the procedure utilizing the Menu –you can learn more about it here.
How To Factory Reset A Samsung TV
Samsung smart TVs are among the most popular models available on the market. Their TV interface already has a variety of applications, and they are also compatible with additional programs and devices that have not yet been installed on the system. There may be a fault within the TV that necessitates a factory reset on occasion. It is a quick and straightforward operation to factory reset a Samsung television, and it may be necessary for a variety of reasons. Many Samsung TVs also offer a built-in self-diagnosis tool, which means you may not have to resort to a factory reset if something goes wrong.
How to Do a Factory Reset on a Samsung TV
Many issues that might arise when using a Samsung TV can be resolved by performing a factory reset on the device. It isn’t a difficult procedure, but it is generally the last thing you do when attempting to resolve an issue with your television. If you discover that you need to do a factory reset on your Samsung television, follow these steps:
- By hitting the “Home” button on your remote control, you may access the settings on your Samsung TV. Select “General” from the drop-down menu, then “Reset.” It will prompt you to enter your PIN number at this point. For those of you who did not set up a PIN when you first used your TV, the default PIN is “0000.” Enter your PIN and press the “OK” button. Your television will be restarted.
For example, some Samsung TV models may require you to go through a separate menu option titled “Device Care” before you can access the “Self-Diagnosis” feature. Once in “Settings,” you may need to travel through another menu option labeled “Device Care” before you can access the “Self-Diagnosis.” You can find the option to conduct the factory reset here.
Doing a factory reset on a Samsung TV can cure most problems that you may be encountering with the TV. If executing the factory reset didn’t work, there are several further actions you may follow.
What Happens When You Do a Factory Reset on a Samsung TV
Some things will change if you have to do a factory reset on a Samsung television. Hopefully, the issue that has prompted you to perform a factory reset on your Samsung TV has been resolved. Other things that can happen as a result of this are as follows:
- It is possible that all the settings on your Samsung TV will be restored to their original condition when the TV is first unpacked. Your Samsung TV will be stripped of all changes you have made to it, including applications and recordings
- Any devices that are linked to the Samsung TV, including WiFi and Bluetooth connections, will be disconnected. All of the accounts that you are currently signed into will be terminated
- If your Samsung TV has an assistant connected to it, such as Alexa, the settings for that assistant will be wiped as well.
If you decide to perform a factory reset on your Samsung television, you should write down or photograph everything you have programmed into it to ensure that you do not lose track of anything. You should also make a copy of any recordings that you could lose.
Why Do a Factory Reset on a Samsung TV?
There are a variety of reasons why you might need to do a factory reset on your Samsung television. Some of the causes are as follows:
- You are planning to sell or give away your Samsung television and want all of your information removed from it. There are issues with WiFi or Bluetooth connectivity that are difficult to fix with the alternatives provided by the self-diagnosis tool. You are experiencing difficulties connecting to the Smart Hub. The physical components of your Samsung TV are malfunctioning, such as the TV shutting off on its own, an image not displaying, or the sound not playing
Before you resort to performing a factory reset on your Samsung television, you should first run the self-diagnosis tool to determine whether there are any other options for resolving the issue you’re experiencing. Some consumers report that they are factory resetting their Samsung TVs on a frequent basis when this is not necessary, and there are other solutions available.
What if Doing a Factory Reset on a Samsung TV Doesn’t Work?
If you’re performing a factory reset on a Samsung TV in order to try to resolve an issue, there’s a chance that it won’t solve the problem. If this occurs, you may use the built-in self-diagnosis tool in the Samsung TV’s settings to see whether there are any other possible solutions to the problem you’re experiencing. To use the self-diagnosis tool, complete the following steps:
- By hitting the home button on your remote control, you may access the settings on your Samsung TV. “Support” should be selected. Select “Self-Diagnosis” from the drop-down menu.
Follow the on-screen directions to figure out how to resolve the issue that arises when you run the self-diagnosis program. If an issue does not manifest itself, you should contact Samsung technical support for more assistance and advice. Moreover, it’s possible that certain issues aren’t being caused by your Samsung TV after all. For example, a gadget that you’re attempting to connect to your Samsung TV might be the source of your difficulty, or your WiFi router could be experiencing connectivity issues.
The procedure of doing a factory reset on your Samsung TV is quick and straightforward, whether you’re selling the TV or encountering a problem with it, such as having trouble connecting to the WiFi or having troubles with the Smart Hub. It is possible that performing a factory reset on a Samsung TV will not resolve the issue that you are now experiencing.
How to factory reset Samsung TV?
Does your Samsung TV seem to have become stuck or frozen at a certain moment, making it impossible for you to watch your favorite shows on it? The most effective approach for resolving this stressful situation is to restore your Samsung TV to its factory settings. By following the steps in this common technique to reset Samsung TV, you will be able to get your TV back up and running as it was before. This will guarantee that all of the TV’s default settings are restored, and that it will begin operating properly immediately after.
Prior to doing so, you should be aware that any specific settings will be lost, which is something you should consider before proceeding.
In order to avoid doing a hard reset without first attempting a soft reset, you must first attempt to address the issue using a soft reset. If the soft reset does not yield satisfactory results, you can proceed to the hard reset.
Method to soft and hard reset Samsung TV
When your smart TV becomes stuck or frozen, doing a soft reset on it will allow it to resume its normal operation. If, on the other hand, the problem is severe in nature, you may need to go through the hard reset procedure:
To perform a soft reset:
- Take the remote control for the television in your hand
- Press and hold the ‘Power’ button for a few seconds. Keep waiting for a minute or two till the process is complete
- Press and hold the power button one more to complete the process. This will unquestionably turn on your Samsung television
To perform a hard reset:
- First and first, you must switch on your television. After that, tap the ‘Menu’ button and pick ‘Support’ from the drop-down menu. After that, press the ‘Enter’ key. On the following screen, choose ‘Self Diagnosis’ and press the ‘Enter’ key
- After that, select ‘Reset’ and press the ‘Enter’ key. You will now be required to enter the ‘Security PIN’. Continued operation necessitates the entry of the Pin, which is typically 0000 in nature. If you have already updated your PIN, just enter the new PIN
- Otherwise, enter the old PIN. You will now notice a warning message on your computer screen
- To confirm your decision, press the ‘Yes’ button on your remote control. Your television will then restart.
Perform Samsung smart TV black screen reset
If you are having a black screen on your television and are unable to view any shows on it, you may wish to attempt the following troubleshooting procedures to resolve the problem:
Method 1- verify the power connectivity
Users will encounter this issue if the power connection wire is either too loose or not correctly inserted into the wall outlet. Take care to ensure that all of the wires are correctly connected in order to prevent being in this predicament.
Method 2- cross-check the sources
Check to see whether your channel service providing box is the source of the problem. If you are watching with a DVD player, check sure that it is in proper working order before you begin.
Method 3- reset your TV
- To reset Samsung TV, follow these instructions:
- Navigate to the ‘Menu’ area of your remote control. Choose ‘Settings’ from the drop-down menu and press ‘Enter’. Then, choose SupportEnterSelf DiagnosisEnter
- Select ResetEnter at this point. Press the ‘Enter’ key after entering the security PIN
If this does not solve the problem, you may want to try updating the firmware on your television, disabling and enabling the Sleep mode, or seeking technical support.
Frequently asked questions
It is necessary to unhook the television’s power cable before locating and pressing the ‘Power’ and ‘Volume Down’ buttons on the television at the same time in order to reset it without using a remote control. It is necessary to reconnect the cord without detaching yourself from these buttons. When you do this, you will be sent to the reset screen, where you will need to follow the on-screen prompts.
How do I find the PIN for my Samsung Smart TV?
Samsung Smart TVs are protected by a four-digit security PIN, which is set by default to 0000. However, if you have updated this PIN, then the newly formed PIN will function anywhere necessary. In the event that you have forgotten your PIN after changing it, you may need to reset your password.
How do I reset my network settings on my Samsung Smart TV?
A hard reset of your smart TV is required to restore network settings. This may be accomplished by browsing to the ‘Self Diagnosis’ area of the TV settings menu, which is found under the ‘Support,’ portion of the TV settings menu. During this time, you will be prompted to enter your PIN number and follow certain on-screen instructions in order to restore your network configuration.
What to do if your Samsung Smart TV won’t connect to WIFI?
If your Samsung TVs are unable to connect to WiFi, you must first determine whether the problem is with your router. Attempt to switch it off and on by pushing the power button for at least 10 seconds on both sides of the screen. Contact your internet service provider to see whether it is providing appropriate internet connectivity or whether it needs to be upgraded.
How do I reset my Samsung frame TV if it won’t turn on?
To begin, unplug all of the wires from the television and press and hold the ‘Power’ button on the remote control for up to 10 seconds. Following that, you must wait a few seconds before pressing the Power button a second time. In the event that it blinks and then does not turn on, there is an issue with the power source or the power connection plugged in.
Claire Stevens is a technology specialist who received his post-secondary education from the Pulaski Technical College in Virginia. As a technical adviser, he is now pursuing his professional goals, and one of his favorite pastimes is blogging about various technology-related issues.
How to Reset Samsung Smart TV to Factory Settings
Samsung Smart TV is always being updated with new capabilities that allow for high-quality streaming. You may use the other device’s screen to stream music, movies, and videos, as well as play material from the cloud, on your computer. Despite the fact that the Smart TV is in fine working order, it will require periodic rejuvenation in the long term. You may reset the Samsung Smart TV in order to uninstall and remove all of the manually loaded apps from the device. Minor software difficulties will be resolved by resetting your Samsung Smart TV to factory settings.
A smart TV should be reset at least once every two months, according to industry standards.
It is necessary to set up the television from the beginning.
Steps to Reset Samsung Smart TV
(11) Switch on the Samsung Smart TV and hit the home button on the remote control to bring up the settings menu. (2) SelectSettings from the drop-down menu. (3). In the Settings, scroll down and selectSupport from the drop-down menu. (4) Select theRese t option from the Self Diagnosis drop-down menu. (5). Provide the television PIN number (default PIN is 0000). (6). In order to validate the factory reset of the smart TV, press Yes on the Reset prompt.
Alternative Method to Reset Samsung Smart TV
(1) To keep your Samsung Smart TV in Standby mode, click the Power button on the TV remote to turn on the TV. (2). To access the Servicemenu, press the Mute, 1, 8, 2, and Powerbutton on the remote in the following order: Mute, 1, 8, 2, and Powerbutton. (3). To reset the Samsung TV, go to the Options menu and selectFactory Reset from the drop-down box. It will turn off the television screen and restart the television so that it may be used again from the beginning. You may also restore factory settings to older Samsung television models by holding down theExitbutton on the remote for 12 seconds and selectingOK from the prompt to restore the television to its factory settings.
How to Reset Smart Hub on Samsung Smart TV
Smart Hub is the marketplace where you can download apps and games for your Samsung Smart TV. You may also reset the Smart Hub by selecting it from the Self Diagnosis menu. (1). Navigate to theSettingsbutton on the home screen and pick theSupportoption from there. (2). Self Diagnosiscan be found under the Support section. (3). To reset the Smart Hub, clickReset Smart Hub and input the PIN. To reset the Smart Hub, select Yes from the drop-down menu. Resetting the Smart Hub on your Samsung TV will erase your account from the Smart Hub, as well as all of the manually added applications.
For example, go to Settings – Picture Settings – Expert Settings – Reset Picture, or go to Settings– Sound Settings – Expert Settings – Reset Sound, and then press the Reset Sound button.
The reset option comes in useful whether you’re selling your television or relocating it to a relative’s home.
When you are experiencing problems with your Samsung Smart TV, resetting it will almost always remedy the problem. If you are experiencing a problem with your Samsung Smart TV, please let us know in the comments.
How to reset Samsung TU8000
If your Smart TVSamsung TU8000works slowly or hangs, or if you have a full memory and want to erase everything, or if you want to sell it or give it away and don’t want anyone to be able to access your history and passwords, you can perform a factory reset or format to restore it to its factory settings. This will restore your Smart TVSamsung TU8000 to its factory settings. WARNING: If you format or reset your Samsung TU8000 to its factory state, all of your personalized settings will be lost, including the tuned channels and their order, names of the inputs, applications that have been installed, passwords for accounts linked to this TU8000, Wi-Fi passwords, Samsung and Smart Hub user accounts, and the history of your web browsing sessions.
15 minutes is the estimated time.
2-Second step: Go to the settings menu of your Samsung Series 8 TU8000 139.7 cm (55″) 4K Ultra HD Smart TV Wi-Fi Black TV by Two-second step: Using the directional buttons on your remote control, navigate down the TU8000 menu to the area labeled “General,” which is represented by the icon of a wrench.
4-Fourth step: A popup will appear, prompting you to enter your PIN code.
A confirmation message will display on the Samsung TU8000 TV screen informing you that all information on the TU8000 TV, including the settings and installed programs (with the exception of the network settings), will be deleted.
Step 6: Wait a few seconds for the reset procedure to be completed; the Samsung TU8000 will automatically restart when the process is complete.
How Do I Restart An App On My Samsung Smart TV?
You’ve just taken a seat on your couch and are beginning to feel very at ease. Your favorite streaming service is ready to provide you with the opportunity to watch television, but the app you want to use isn’t displaying correctly on your device. I’ve dealt with this issue in the past and understand how annoying it can be. Here are the methods that Samsung recommends and that I’ve found to be effective when I’ve needed to restart an app on my phone. This guide will show you how to reset the Netflix app on your Samsung Smart TV, as well as how to restart HBO Max.
There are two options for accomplishing this.
One of those two procedures will cause the Samsung TV to reboot and force any and all applications to shut and restart whenever you access them again, depending on which one you choose.
In this essay, we will go through how to go about doing those things.
The procedures outlined in this article will assist you in resolving many of the difficulties that may be causing your Samsung TV app to not function properly.
Cold Booting Your Samsung TV To Restart An App
When you press the power button on the TV or the remote control, it may come as a surprise to some individuals that the Samsung TV does not truly switch off fully. When you press the power button on your Samsung TV’s remote control, the TV goes into Stand-By mode. When in stand-by mode, the operating system remains booted, but the screen is dimmed and turned off in order to conserve power. This enables the TV to switch on really quickly, which is something that the majority of consumers like.
It preserves its memory, and everything returns to normal rapidly as soon as the computer is powered on again.
This is the same concept that applies to your Samsung television.
This is referred to as a “Cold Boot” by Samsung.
Methods to reboot your Samsung Smart TV
- Start by turning on your Samsung television. Hold down the power button on the remote control until the computer has completely booted. The screen of your television will turn off immediately after pressing the power button
- Nevertheless, continue to hold the power button until the television turns back on. Remove the TV’s power cord from the wall outlet. Continue to wait 20-30 seconds to allow any remaining stored energy to dissipate before reconnecting the TV to the power source
Either of these techniques will totally restart the TV, wipe the memory, and cause all programs to be stopped. Choosing one of these methods is recommended.
Update Your Samsung Smart TV
Sometimes an app will demand that the TV be running a specific operating system version in order to function properly. Follow these steps to ensure that you have the most recent version of the software installed.
- In order to access the Smart Hub, press the “Home” button on the remote control. Navigate to the far left and click the gear icon (which should be the second symbol from the far left side)
- This will bring up the “Settings” menu. To access “Support,” scroll down and click on it. Select “Software Update” by scrolling to the right once. Select “Update Now”
Go return to the Software Update menu and choose “Auto Update” if you want your television to automatically update in the future.
How Do I Reinstall An App On My Samsung Smart TV?
Occasionally, a program becomes corrupted, in which case you will need to reinstall the application. This is a two-step approach that includes first removing the program, and then installing it again. There is one thing I want to bring your attention to before you attempt to uninstall an app. Preinstalled applications cannot be removed without entering developer mode. Apps such as Apple TV, Netflix, and SmartThings are included in this category. If you want to know how to deactivate a preloaded program, check this YouTube video.
How To Delete an App On a Samsung Smart TV
- In order to access the Smart Hub, press the “Home” button on the remote control. To open the Apps Homescreen, scroll to the left and pick “Apps” from the list
- By clicking on the gear icon in the upper right corner, you can access the “Settings” menu. Select the app you want to remove from your device by scrolling down. Select “Delete” from the drop-down menu that appears beneath the app. Select “Delete” once again from the pop-up menu to confirm that you want to remove the application.
How to Install an App on Samsung Smart TV
Now that the program has been entirely removed, you need to reinstall the app. This is accomplished using the same procedure that you would use to install any other application. Watch the video below for instructions on how to accomplish this.
How To Reset Smart Hub On a Samsung TV
If all previous troubleshooting methods have failed, I recommend that you try to reset the Samsung Smart Hub as a final resort. Resetting Smart Hub will clear all of your Smart Hub settings, as well as any accounts that have been kept on your TV and any applications that have been installed.
- In order to access the Smart Hub, press the “Home” button on the remote control. Navigate to the far left and click the gear icon (which should be the second symbol from the far left side)
- This will bring up the “Settings” menu. Scroll down to and pick “Smart Hub” from the drop-down menu
- Select “Reset Smart Hub” from the drop-down menu on the right. Enter the PIN code for your television. (The default value is 0000. )
As soon as the reset is complete, the television will display a notice, and you will need to choose “OK” to proceed.
For the purposes of this post, I’ve made the following troubleshooting recommendations: :
- Starting Your Samsung TV From a Standstill in Order to Restart An App
- Update the firmware on your Samsung Smart TV
- The process of reinstalling an application on your Samsung Smart TV
- The process of resetting the Smart Hub on your Samsung TV
You should be able to resolve the vast majority of issues with them, but if they don’t, there are a few further options you may try.
- Set the network connection on the Samsung TV back to its factory settings. Reset your Samsung television
Even though resetting the entire Smart TV is a drastic measure that is rarely necessary, if everything else fails, this is the last resort.
When a Samsung app is not functioning properly, the following are the procedures that Samsung recommends: Please Visit This Site