- 1 Samsung TV factory reset and self diagnosis tools
- 2 How to Reset a Samsung TV
- 3 Video
- 4 Is this article up to date?
- 5 Method to soft and hard reset Samsung TV
- 5.1 To perform a soft reset:
- 5.2 To perform a hard reset:
- 5.3 Perform Samsung smart TV black screen reset
- 5.4 Frequently asked questions
- 6 How do I reset my Samsung Smart TV black screen?
- 7 Fix Black Screen On Your Samsung Smart TV(15 Solutions) – THE CONCH TECH
- 8 Why Does My Samsung TV Turn On, But There Is No Picture?
- 9 How Do I Fix My Samsung TV When The Screen Goes Black?
- 9.1 1. Soft reset your TV
- 9.2 2. Reboot your TV
- 9.3 3. Check the cables
- 9.4 4. Select the right Source
- 9.5 5. Switch the HDMI input
- 9.6 6. Turn off the Power/Sleep Settings
- 9.7 7. Turn off the Energy Saving Mode/Eco solution
- 9.8 8. Change the batteries in your remote
- 9.9 9. Try a different wall outlet
- 9.10 10. Update the TV’s firmware
- 9.11 11. Factory reset your TV
- 9.12 12. Check your backlights
- 9.13 13. Unplug the motherboard
- 9.14 14. Talk to professionals
- 9.15 15. Get a new TV
- 10 Samsung TV Screen Goes Black, And There Is No Sound; What To Do?
- 11 How Do I Reset My Samsung TV When The Screen Is Black?
- 12 Why Does My Samsung TV Keep Cutting Out, And What To Do?
- 13 Conclusion
- 14 How To Factory Reset Your Samsung Smart TV
- 15 Steps to reset Samsung Smart TV by using a combination of keys on your remote control.
- 16 Note That.
- 17 The Last Step.
- 18 2nd Method to do hard reset Samsung TV by using the Menu
- 19 How to Reset Samsung TV without Remote/PIN
- 20 Samsung TV Diagnostic Centre
- 21 Samsung TV Reset PIN without Remote/PIN
- 22 How to Reset Samsung TV with Remote
- 23 How to Reset Samsung TV without PIN
- 24 How to Reset Samsung TV without Remote
- 25 How to Reset Samsung TV with Black Screen
- 26 How to Reset Your Samsung Smart TV to Resolve Issues
- 27 How to Cold Boot Your Samsung TV
- 28 How to Factory Reset Specific Settings on Your Samsung TV
- 29 How to Factory Reset Everything on Your Samsung TV
- 30 Was Your Smart TV Purchase Worth It?
- 31 How to Reset a Samsung LCD TV
- 32 How to reset Samsung TV: to factory settings, without remote
- 33 How to factory reset Samsung TV?
- 34 How to reset Samsung TV without remote?
- 35 Need more help with your Smart TV? Check out our Forum!
Samsung TV factory reset and self diagnosis tools
Do you want to start afresh from the beginning? You have the option of resetting all TV settings (with the exception of the network settings) to their factory defaults.
- OpenSettings and then pick General from the menu. Click on Reset, then enter your PIN (0000 is the default), and then click on Reset again. To complete the reset, press the OK button. Your television will automatically resume
- If the procedures above do not apply to your television, go toSettings, selectSupport, and then selectSelfDiagnosis to get help. The option to reset will be found in this menu. You may also refer to your TV’s user manual for specific information on how to operate it.
Please keep in mind that if you are using an app, the Reset option will not be available. If your television is unable to connect to the internet, do a network test to determine the source of the problem. Navigate toSettings and then to General to see the options. SelectNetwork, and then Network Status from the drop-down menu. The network status test will be completed and the current state of your network connection will be shown.
- When there is an X between the TV and the router, it indicates that the problem is either with the TV or with the home network
- Otherwise, When there is an X between the router and the Earth icon (internet), it indicates that there is a problem between your home network and your internet service provider.
The Smart Hub Connection Test is used to troubleshoot any issues you may be experiencing with your Smart Hub connection. It examines your internet connection, your ISP, the Samsung server, and the Apps service to see whether they are working properly.
- Navigate to the Settings menu and selectSupport
- Then selectDevice Care
- And finally selectSelf Diagnosis. Note: On some models, selectSupportthen selectSelf Diagnosis
- On others, selectSupportthen selectSelf Diagnosis
- SelectStart Smart Hub Connection Test from the drop-down menu. SelectClose to return to the main menu when your Smart Hub Connection Test is completed. Please keep in mind that if any difficulties are discovered, you should carefully examine the on-screen instructions.
If you are still experiencing problems with your Smart Hub, you may do a factory reset on the device. All Smart Hub settings will be reset to their factory defaults as a result of this action, and all information pertaining to Samsung accounts, associated service accounts, Smart Hub service agreements, and Smart Hub apps will be erased.
- Choose Support from the Settings menu, then Device Care from the drop-down menu. Please keep in mind that on some models, Support should be selected instead. Make a selection from Self Diagnosis, then from Reset Smart Hub, and then input your PIN. The default PIN is 0000, so choose OK after the reset process is complete. You may change the PIN by going toSettings and then selectingGeneral from the menu. Select SystemManager, and then Change PIN from the drop-down menu.
To check whether visual issues are being caused by the TV or anything else, run the Picture Test on your television. Picture Test: This feature displays a high-definition photograph that you may inspect for defects or errors. If your television is having visual problems, following these steps may be able to help you repair the issue.
- Navigate to the Settings menu and selectSupport
- Then selectDevice Care
- And finally selectSelf Diagnosis. Take note that on some models, you must first selectSupportand then selectSelf Diagnosis
- Then selectStart Picture Test to begin. Make note of any issues on the screen, then follow the on-screen directions to finish the picture test
If the test photo is correctly shown, it is possible that there is an issue with an externally linked device. Check the connections, signal strength, or refer to the user manual for the external device for further information. It is important to note that if the image test does not display or if there is an issue with the photo, the television may be having a problem. For assistance, please contactSamsung Support. You may simply reset your camera’s photo settings if you want to start over from the beginning.
- OpenSettings and selectPicture
- SelectExpert Settings and then selectReset Picture
- Then close Settings and restart your computer.
If you are experiencing audio issues on your television, you may do a Sound Test to determine the source of the problem.
- Open Settings and selectSupport
- Then selectDevice Care from the drop-down menu. Note:On certain models, the Support option is selected instead of the Self Diagnosis option
- In this case, the Start SoundTest option is selected. The Sound Test will commence shortly after. Choose Yes if you still hear a problem with the sound during the Sound Test. Select No if you don’t want to. If there is an issue, you will be prompted to contact Samsung Support for assistance. Prepare to offer the support agent with the information displayed on the screen.
The Sound Test plays a tune to assist in determining whether or not there is a problem with the TV’s speakers. If the melody plays without a hitch, it is possible that there is a problem with an external device that is linked. Check the connections or go to the user manual for the external device for more information. Resetting your sound settings will allow you to start again from the very beginning of your audio experience.
- OpenSettings and selectSound
- SelectExpert Settings and then selectReset Sound
- Then close Settings and restart your computer.
The Signal Information feature on your TV, if your TV is linked to an over-the-air antenna, allows you to modify the antenna for higher signal strength and enhanced HD channel reception.
- Open Settings and selectSupport
- Then selectDevice Care from the drop-down menu. Please keep in mind that on some models, Support should be selected instead. SelectSelf Diagnosis, and then selectSignal Information from the drop-down menu. To return to the main menu after seeing the information, selectClose from the pop-up menu.
How to Reset a Samsung TV
Article in PDF format Article in PDF format This wikiHow tells you how to restore the factory settings of any Samsung television to their original state.
The procedure is generally the same on most recent televisions, however the menu may alter somewhat based on the year in which you purchased your television.
- 1Second, press the Home button on the remote control. It is represented with a symbol that looks like a home. This brings up the primary menu on your television
- 2 Choose theSettingsicon from the drop-down menu. It is represented with a symbol that looks like a gear. It’s the choice that’s the furthest to the left of the main menu bar. To travel all the way over to the Settings icon, press the left side of the circle button on your keyboard. Then, to access the Settings menu, tap the round button located within the circle on the right. Advertisement
- s3SelectSupport. It’s the sixth item on the list of choices. It’s right next to an emblem that looks like a cloud with a question mark in the centre. By using the circle button at the bottom of the screen, you may scroll down until you see the word “Support.” Once you’ve done so, use the circular icon to select “Support.” SelectDevice Care from the drop-down menu. In the Support menu, it’s the second item on the left side. The television will do a fast diagnostic and then report on the state of the television. 5SelectSelf Diagnosis will then appear at the bottom of the screen, followed by another 4 options
- 5SelectSelf Diagnosis. It’s the second choice from the bottom of the screen, in the middle of the screen, on the left. To travel to the bottom of the page, press down on the giant circle button. Then, to travel right, tap the right side of the huge circle button on the left side of the screen. Selecting “Self Diagnosis” is accomplished by pressing the round button that is located in the middle of the circle button
- 6selecting “Reset Smart Hub.” In the Self Diagnosis option, it is located at the bottom of the list. It’s the choice with a green backdrop on the screen. To travel directly to the bottom of the menu, hold down the circle button for a few seconds. To pick the Reset Smart Hub option, press and hold down on the round button in the middle of the circle button for seven seconds. Please enter your PIN. Enter your 4-digit PIN by entering it into the numbers at the bottom of the screen. To traverse left and right across the number, use the circle button to go left and right. To choose a number, press the circular button in the center of the screen. It is “0000” as the default PIN if you have not previously set one. Your television will be reset instantly as a result of this action. During the process of resetting your television, it may turn on and off.
- Alternatively, if you have lost or forgotten your PIN, you should contact Samsung customer support. Wait until the reset procedure is complete before unplugging your television set.
- 1Second, press the Home button on the remote control. It is represented with a symbol that looks like a home. This brings up the primary menu on your television
- 2 Choose theSettingsicon from the drop-down menu. It is represented with a symbol that looks like a gear. It’s the choice that’s the furthest to the left of the main menu bar. To travel all the way over to the Settings icon, press the left side of the circle button on your keyboard. Then tap the circular button within the circle to bring up the Settings menu
- 3SelectSupport to access the support section. It’s the sixth item on the list of choices. It’s right next to an emblem that looks like a cloud with a question mark in the centre. By using the circle button at the bottom of the screen, you may scroll down until you see the word “Support.” Then pick “Support” from the drop-down menu by pressing the circular button. Self Diagnosis should be selected. It may be found under the second option under the Support tab. To browse up and down the menu, use the Up and Down buttons on the circle button. Select’Self Diagnosis
- 5SelectReset’ by pressing the round button in the centre of the circular button. It’s the last choice on the Self Diagnosis menu, as you might expect. To travel to the bottom of the menu, use the Down button on the circle button. Hit the big circle button to choose “Reset,” and then press “Enter.” Please enter your PIN. To scroll through the numbers on the screen, press the circle button on your remote. To choose a number, press the circle button in the center of the screen. Please enter your PIN. It is “0000” as the default PIN if you have not previously set one. Your television will begin resetting instantly. During this procedure, it may switch on and off several times. Wait until the reset procedure is complete before unplugging your television set.
- Alternatively, if you have lost or forgotten your PIN, you should contact Samsung customer care.
- 1 To access the menu, press the “Menu” button on the remote. Depending on your remote, it is either a button with the words “Menu” or “123” on it, or a button with a symbol that is similar to a home on it. This brings up the primary menu on your television.
- In this way, you can use any Smart TV model, starting with the 2014 H series and continuing through the 2018 NU series.
- 2 SelectSupportand hit the Enter key. On the majority of models, it’s located next to an icon with the letter “?” in it. To move through the menus, use the arrow keys on the remote and then click the “Enter” button to pick an option.
- The “Enter” button on your remote control may be labeled as “OK” or “Select.” It’s usually located in the heart of the rural area.
- 3SelectSelf Diagnosis from the drop-down menu. To browse through the menu panels, press the arrow buttons on the remote control. To pick a highlighted item in the menu, press “Enter/Ok/Select” on your keyboard. 4 SelectReset. In most cases, it’s at the bottom of the Self Diagnosis option. A security PIN screen will show
- Enter your PIN number.
- This approach should be used if this option is grayed out
- Otherwise, see the “Using the Service Menu” method.
- 5 Input the PIN number. If you’ve never updated your PIN before, the default value is “0000”. The Reset window is displayed as a result of this action.
- If you have reset your PIN but are unable to recall it, you will need to contact Samsung’s Customer Care staff for assistance.
- Choose Yes and hit the Enter key. This restores all of your television’s settings to their factory defaults, which might be useful in some situations. Depending on your TV, this procedure might take several minutes and require many restarts. Advertisement
- 1 Press and hold the EXITkey on the remote for 12 seconds. 2 Release the EXITkey on the remote. This will need to be done when the television is turned on. While you are holding down the button, the standby light will continue to flash without interruptions.
- This approach is compatible with any Smart TV models manufactured in 2013 and prior.
- 2After 12 seconds, lift your finger off the table. The Factory Reset window will display
- Click on it to proceed. 3SelectOK. The television will now be reset to its factory default settings. The television will turn off after the reset process is complete. 4 Restart the television set. Once the television has been restarted, you will be guided through the setup procedure as if you had just purchased the television. Advertisement
- 1 Switch the television to standby mode. This approach may be used with any Samsung television model, however it should only be used as a last option. It is possible to put the television in standby mode by turning it off using the remote control.
- Even when the TV screen is off, you’ll be able to tell that the TV is in standby mode since the red remote control sensor light will be illuminated.
- 2 PressMute182 to turn on the remote control. Press these buttons as soon as possible, one after the other. After a few seconds, you should be presented with a menu.
- If your television does not display a menu after 10-15 seconds, try one of the other key sequences listed below:
- Display/InfoMutePower P.STDMutePower
- 3 SelectResetfrom the drop-down menu and hit Enter. Use the arrow keys to get to the Reset menu item (or channel keys). The television will be turned off and restarted.
- It is possible that Enter will display on your remote as OK/Select. It is possible that theResetoption is buried within another menu calledOptions.
- 4Return the television to its original position. When the television is turned back on, it will be restored to its factory default settings. Advertisement
Create a new question
- Question How can I restart my Samsung television if it has been turned off and I do not have a remote control for it? Turn off the TV by unplugging it from the wall outlet. Then, for 15 seconds, press and hold the start button on the back of the TV or under the front panel. Finally, switch on the television by connecting it to a power outlet. The television may turn on by itself, or you may switch it on using your remote control. Question When I switch on my Samsung UA48 JU6000K LED TV, it remains stuck on the logo, despite the fact that I have reset it. What am I supposed to do? By clicking on the source button, you can see what input mode is being used. It’s possible that it’s not on an active source
- Question What should I do in order to have my network information deleted off a television that I am gifting to someone else? Navigate to your network settings and change the option to AUTO. The first time it is connected to a new network, it will automatically detect the settings unless the new network needs that the information be entered explicitly. When you disconnect your television from your network, your information is no longer accessible.
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Summary of the ArticleX 1. SelectMenu from the remote control. 2. SelectSupport from the drop-down menu. 3. SelectSelf Diagnosis from the drop-down menu. 4. Click on the Reset button. 5. Type in the number 0000 as the PIN. 6. Click on Yes. Did you find this overview to be helpful? It has been read 500,256 times, thanks to the efforts of all authors who worked together to create this page.
Is this article up to date?
Does your Samsung TV seem to have become stuck or frozen at a certain moment, making it impossible for you to watch your favorite shows on it? The most effective approach for resolving this stressful situation is to restore your Samsung TV to its factory settings. By following the steps in this common technique to reset Samsung TV, you will be able to get your TV back up and running as it was before. This will guarantee that all of the TV’s default settings are restored, and that it will begin operating properly immediately after.
Prior to doing so, you should be aware that any specific settings will be lost, which is something you should consider before proceeding.
In order to avoid doing a hard reset without first attempting a soft reset, you must first attempt to address the issue using a soft reset.
Method to soft and hard reset Samsung TV
When your smart TV becomes stuck or frozen, doing a soft reset on it will allow it to resume its normal operation. If, on the other hand, the problem is severe in nature, you may need to go through the hard reset procedure:
To perform a soft reset:
- Take the remote control for the television in your hand
- Press and hold the ‘Power’ button for a few seconds. Keep waiting for a minute or two till the process is complete
- Press and hold the power button one more to complete the process. This will unquestionably turn on your Samsung television
To perform a hard reset:
- First and first, you must switch on your television. After that, tap the ‘Menu’ button and pick ‘Support’ from the drop-down menu. After that, press the ‘Enter’ key. On the following screen, choose ‘Self Diagnosis’ and press the ‘Enter’ key
- After that, select ‘Reset’ and press the ‘Enter’ key. You will now be required to enter the ‘Security PIN’. Continued operation necessitates the entry of the Pin, which is typically 0000 in nature. If you have already updated your PIN, just enter the new PIN
- Otherwise, enter the old PIN. You will now notice a warning message on your computer screen
- To confirm your decision, press the ‘Yes’ button on your remote control. Your television will then restart.
Perform Samsung smart TV black screen reset
If you are having a black screen on your television and are unable to view any shows on it, you may wish to attempt the following troubleshooting procedures to resolve the problem:
Method 1- verify the power connectivity
Users will encounter this issue if the power connection wire is either too loose or not correctly inserted into the wall outlet. Take care to ensure that all of the wires are correctly connected in order to prevent being in this predicament.
Method 2- cross-check the sources
Check to see whether your channel service providing box is the source of the problem. If you are watching with a DVD player, check sure that it is in proper working order before you begin.
Method 3- reset your TV
- To reset your Samsung television, follow these steps: Navigate to the ‘Menu’ area of your remote control. Choose ‘Settings’ from the drop-down menu and press ‘Enter’. Then pick SupportEnterSelf DiagnosisEnter from the drop-down menu. Select ResetEnter at this point. Press the ‘Enter’ key after entering the security PIN
If this does not solve the problem, you may want to try updating the firmware on your television, disabling and enabling the Sleep mode, or seeking technical support.
Frequently asked questions
It is necessary to unhook the television’s power cable before locating and pressing the ‘Power’ and ‘Volume Down’ buttons on the television at the same time in order to reset it without using a remote control.
It is necessary to reconnect the cord without detaching yourself from these buttons. When you do this, you will be sent to the reset screen, where you will need to follow the on-screen prompts.
How do I find the PIN for my Samsung Smart TV?
Samsung Smart TVs are protected by a four-digit security PIN, which is set by default to 0000. If, on the other hand, you have altered this PIN, the newly formed PIN will be accepted everywhere it is required. In the event that you have forgotten your PIN after changing it, you may need to reset your password.
How do I reset my network settings on my Samsung Smart TV?
A hard reset of your smart TV is required to restore network settings. This may be accomplished by browsing to the ‘Self Diagnosis’ area of the TV settings menu, which is found under the ‘Support,’ portion of the TV settings menu. During this time, you will be prompted to enter your PIN number and follow certain on-screen instructions in order to restore your network configuration.
What to do if your Samsung Smart TV won’t connect to WIFI?
If your Samsung TVs are unable to connect to WiFi, you must first determine whether the problem is with your router. Attempt to switch it off and on by pushing the power button for at least 10 seconds on both sides of the screen. Contact your internet service provider to see whether it is providing appropriate internet connectivity or whether it needs to be upgraded.
How do I reset my Samsung frame TV if it won’t turn on?
To begin, unplug all of the wires from the television and press and hold the ‘Power’ button on the remote control for up to 10 seconds. Following that, you must wait a few seconds before pressing the Power button a second time. In the event that it blinks and then does not turn on, there is an issue with the power source or the power connection plugged in.
Mr. Claire Stevens is a technology specialist who received his post-secondary education from the Pulaski Technical College in Virginia. As a technical adviser, he is now pursuing his professional goals, and one of his favorite pastimes is blogging about various technology-related issues.
How do I reset my Samsung Smart TV black screen?
How to Resolve the Black Screen Problem on a Smart TV (Samsung)
- Samsung TV with a black screen
- Use the source button on your remote control. Using the sleep timer to wake up
- The energy-saving mode has been disabled. Bringing your Samsung TV’s firmware up to date
- Select the Support option from the drop-down menu. Making the decision to choose the Self Diagnosis option
- There is an opportunity to set it by clicking theresetoption.
- While the television is turned on, press and hold the EXIT button on the Samsung remote control for 12 seconds until the screen turns off. The standby light should blink continuously throughout the time period
- A warning message should appear on the Factory Reset screen throughout this time period. To reset the television, press the OK button.
Is there a reset button on a Samsung television, as well?
- The first step is to open the menu. To access the menu, press the menu button on the remote. Step 2: Go to the Support page. By using the enter key, you may choose Support as your choice. Step 3: Launch the Self Diagnosis program. Select the option Self Diagnosis from the drop-down menu and hit the enter key. Step 4: Select Reset from the drop-down menu. In step five, if necessary, enter your PIN code. Step 6: Verify that the reset was successful.
The question that follows is, what should you do when your television goes on but the screen is black? To restart your digital box, unplug the power cable from it for 30 seconds and then plug it back in. Then, when the box has been completely powered on once more, check to see if the picture has reappeared. If it doesn’t work, and you have an HDMI cable connected to your television, you might want to attempt an HDMI handshake to see if that helps. What does it imply when your television turns completely black?
Solution 1 for a black television screen: This would imply that either a CABLE BOX, SAT BOX, COAX CABLE, HDMI CABLE, ETC is not functioning correctly, something is loose, or something has to be reset, among other things.
Fix Black Screen On Your Samsung Smart TV(15 Solutions) – THE CONCH TECH
Samsung televisions are, without a doubt, the most popular household televisions in the world. They are available in a variety of attractive styles, are reasonably priced (in certain circumstances), and the brand itself is well-established. The vast majority of buyers are really satisfied with their purchases. How can you repair a black screen on your Samsung television? Replace the batteries in your remote, disconnect your TV for 60 seconds and plug it back in, try hard resetting your TV, plug it into a new outlet, and check any wires and loose cables connecting to the back of the TV.
The “Samsung black screen of death” is an example of a problem that causes the television screen to become unresponsive.
It may appear that the problem is insurmountable at first, but as you go through the article, you will learn about several possible solutions that you should try before taking the television to a professional. Right now, you may look at the list of the best streaming devices on Amazon.
Why Does My Samsung TV Turn On, But There Is No Picture?
There are a variety of possible explanations for the black screen problem. It is advisable to investigate the sources of the problem before attempting to solve it, since this will aid in the eventual solution.
- The most typical reason for a black screen on the television is a problem with the sources to which it is linked. Unstuck/damaged/dirty cables, a faulty or inactive power supply, or a cable connecting to an external DVD player or other external sources might all be contributing to your black screen problem. Disconnecting and reconnecting the wires may be necessary to resolve the issue. Pressing the “MENU” button on your remote control will reveal whether or not your TV is affected by this problem
- If the TV shows the menu selections, the fault is likely to be with the source. The data from the source to which the TV is attached is not being shown properly on the screen
- Another possibility for an issue with the sources is that your Samsung TV’s “INPUT” settings are incorrect. It’s possible that the TV is set to a different input than the one that is really transmitting signals to it
- This is known as input switching. In this case, the TV would display a black screen since it would be broadcasting signals from the inactive source, which is not active. All of the solutions pertaining to “sources” may be found in the following question
- Nonetheless, The issue with the dark screen may be caused by out-of-date firmware. Because of the large number of apps available on modern televisions, operating systems are used to operate them. These smart TVs require frequent software upgrades to guarantee that everything continues to operate effectively. The answer to this problem is to upgrade the TV’s firmware. Less likely reasons of the black screen problem are found in the TV’s configuration options. Settings such as “Energy Saving Mode” will automatically turn off the display after a period of inactivity. It should be quite obvious that turning on these options would result in difficulties such as the black screen issue. It is possible that a hardware problem is the root cause of the black screen. A problem in the panel or a breakdown in the circuit board of the television might cause it to malfunction and fail to display anything. In such situations, your options are limited, and you must seek expert assistance (or contact a Samsung repair center).
How Do I Fix My Samsung TV When The Screen Goes Black?
In order to resolve this issue, a number of options are available to you. However, because it is difficult to determine the root cause, you must implement the remedies in a step-by-step manner, starting with the simplest and progressing to the more complicated ones. Thus, you will be eliminating each possibility, and if the TV works after any of these steps, you will know what caused the black screen in the first place.
1. Soft reset your TV
Take a 60-second break from watching television and then plug it back in. This is a remedy that I mention in many of my videos since it is so easy, but effective.
2. Reboot your TV
Unplug your television once again and press and hold the power button on your remote for about 30 seconds. After that, reconnect the television.
3. Check the cables
To begin, you should double-check all of the wires that are hooked to the back of the television. This will resolve any issues that may have arisen with external sources (if the problem was caused by them). Remove all of the cables and then reattach them in the right manner. Make certain that you are using high-quality HDMI cables. You must unplug all external resources and re-plug them in if the black screen continues to appear and you are still able to see the menu selections after pressing the remote control button.
Also, check to see that your wires are not dirty or dusty, since this can considerably impair the connection and, in some cases, result in the black screen issue.
On top of that, you may apply a contact cleaner on the HDMI plug, which, when put into the HDMI socket, will clean the contacts in the HDMI socket.
4. Select the right Source
By pressing the “sources” button on the remote, double-check that the right input device has been selected. Choose the source that you are certain is providing signals to the television. In most cases, it should be set to a television broadcast. To do so, navigate to Settings > Source TV. If the problem is still present, go to the next stage in the process. Check to ensure that your television is set to the same source as your external device.
5. Switch the HDMI input
This is a basic experiment to try out, but it has the potential to assist us solve our problem. Whether, for example, your TV was utilizing HDMI 1 as an input, try switching it to a different one and seeing if it makes a difference.
6. Turn off the Power/Sleep Settings
Press the menu button and select “System” from the drop-down menu to turn off these settings. To turn it off, navigate to Settings General System Manager Time Sleep Timer and choose Off from the drop-down menu.
7. Turn off the Energy Saving Mode/Eco solution
If you want to disable it, go to Settings General Eco Solution Auto Power off and choose Off.
8. Change the batteries in your remote
This appears to be a simple solution, but it has shown to be really effective for many individuals I know.
As a last resort, you might try to disconnect your television and push all of the buttons on your remote control one by one to ensure that one of them did not become stuck accidently.
9. Try a different wall outlet
If you suspect that a certain outlet is at blame, consider doing this step to rule out that possibility.
10. Update the TV’s firmware
Make a selection from the Settings Support Software Update Update Now option in the TV’s menu settings. To update the television, select “Software Update” from the menu bar and follow the onscreen instructions.
11. Factory reset your TV
If nothing appears to be working, let’s try something a little more drastic. Follow these instructions to factory reset your television:
- To access the menu, press the Menu button on your remote control. Navigate to Settings
- Self Diagnosis
- And then press Enter. Select Reset from the drop-down menu. Enter your PIN (the default PIN is 0000)
- Then click “Next.” Your television will now begin the process of resetting itself, and when it is done, the television will reboot
12. Check your backlights
To accomplish this, simply turn on your television. After that, grab a strong flashlight and hold it 1 to 2 inches away from your computer’s display. This indicates that your backlight is malfunctioning if you can see an image where the flashlight beam touches the screen. Most of the time, unless your television is brand new and pricey, there is no purpose in attempting to fix it.
13. Unplug the motherboard
The next method is a little more difficult to test, but it may be able to resolve our problem with the black screen. Follow these straightforward steps:
- Remove all of the screws from the back of your television by gently unscrewing them one at a time. Then identify the motherboard of your television and unplug all of the wires and ribbon cables that are connected to it. Take the circuit board out of the case. Examine your motherboard to ensure that all dust has been removed and that it is free of contaminants. Reinstall the motherboard into the television. Make certain that all of the wires are correctly reconnected.
14. Talk to professionals
If you’ve exhausted all of your choices, the only thing left to do is to contactSamsung Support directly to see if they can come up with a feasible solution that will work for your specific situation.
15. Get a new TV
As you can see, it’s the most depressing and ultimate recommendation we can come up with in this situation. Calculate the price and the amount of time you will spend trying to make your present TV function properly. Is it really worth it? Purchasing a new television may prove to be a more cost-effective choice in the long run, especially in this day and age when you can get a great, trustworthy television without going bankrupt.
Samsung TV Screen Goes Black, And There Is No Sound; What To Do?
If your television turns dark and there is no sound, this indicates that either a hardware problem or a problem with your sources has occurred. As long as you can view the TV’s menu (which you may do by pushing a button on the remote), your TV is in fine working order. You will be able to retrieve your television if you follow the methods outlined above. But if you are unable to locate the menu choice, you should take the television to a Samsung specialist as soon as possible.
How Do I Reset My Samsung TV When The Screen Is Black?
In this case, pushing the “Menu” button on the remote will bring up the menu options, and then you may reset the TV in the usual way by going to Settings > Factory Reset > “Factory Reset” > “Factory Reset” > “Factory Reset”. However, if you are unable to view this menu item, it is possible that the TV is experiencing a hardware problem. The best course of action is to have a Samsung expert repairman examine the hardware problem. Right now, you may look at the list of the best streaming devices on Amazon.
Why Does My Samsung TV Keep Cutting Out, And What To Do?
It is probable that updating the television or turning off the “Sleep” and “Energy Saving” settings may resolve the problem. Refer to the questions above to learn how to do these tasks. If the problem persists, it is possible that you have damaged the television’s hardware.
From this point on, it should be examined by a specialist. I’ve prepared a more in-depth piece on this subject, which you can read over at this link. Check out this related post:Must-Read: Samsung TVs Most Common Problems (and Solutions)
Modern televisions contain a plethora of options that may be difficult to comprehend for a first-time user. It is possible that such settings are interfering with the performance of the television. Playing around with these settings should be able to resolve the problem with the black screen. Hello there, technology enthusiasts! My name is James, and I work as an administrator and contributor to this blog on a regular basis. Due to the fact that I am a techno-geek, this blog will serve as a platform for me to share all of my knowledge with you in order to make your life a little bit simpler when it comes to dealing with technology.
How To Factory Reset Your Samsung Smart TV
The steps outlined below will provide you with a step-by-step guidance on how to reset your Samsung Smart TV. The technique is not particularly difficult, and you do not want any specialized understanding in order to be able to influence it. It is a really straightforward method, and you will have your television factory reset in no time. It is necessary to first set your television to a particular mode in order to be able to do this task without interruptions or mistakes. Before you begin reading, you should be aware that you may restore your Samsung TV to its factory settings without the need of a remote control.
Steps to reset Samsung Smart TV by using a combination of keys on your remote control.
- It is necessary for you to turn off your television. Take the Samsung Smart TV remote control in your hands and move it around. To begin, press the following keys:
- TheInfokey, theMenubutton, themutebutton, and thePowerbutton are all buttons on the keyboard.
You must remember that these four keys must be touched at the same time; don’t overlook this important element.
If you are prompted to enter a pin code, enter 0000; otherwise, enter 0000. find out how to reset the pin-code A new sequence will be necessary to be entered into various Samsung Smart TV models in order to be able to factory reset your television. Consequently, if you own one of these models, all you have to do is input the keys listed below:
- Click on and hold the Mute key, the Number 1 key, the number 8 key, the number 2 key, and the Power key.
Keep in mind that the technique remains the same; simply press the keys together and the same results will be shown on your Samsung Smart TV. While the Samsung Smart TV is in service mode, it will automatically reboot. Simply wait a few seconds for this to be completed, and your television will be operational. While this operation is in progress, do not click any buttons or take any other action. You will next need to access the settings menu on your remote control, and choose factory reset from the list of alternatives.
Again, please refrain from pressing any buttons or otherwise interacting with the television while this is taking place, as you may cause interference with the process.
Don’t be alarmed; the following procedure will inform you what you need to do in order to complete this operation, which is nearly completed at this point.
The Last Step.
You may now start watching television on your Samsung Smart TV. After you have completed this step, all that is left is to set it up and the operation will be complete. See, that wasn’t that difficult, and you have demonstrated that you did not require any specialized expertise to do this task.
Your Samsung Smart TV has now been reset, and you may continue to watch it as you have in the past without interruption. This technique is straightforward; simply follow the steps.
2nd Method to do hard reset Samsung TV by using the Menu
If this approach does not work for you or you are unable to use it for a variety of reasons, try doing the procedure utilizing the Menu –you can learn more about it here.
How to Reset Samsung TV without Remote/PIN
If you have a lot of personal data on your Samsung TV and have customized it in any way, deciding to reset it may be the most difficult decision you have to make. However, if you find yourself with no other choice than to restore your Samsung TV to its previous condition, it may be worthwhile to do a U-turn and learn how to reset your Samsung TV. As a result, in this post, you will discover how to reset a Samsung TV without using a remote or entering a PIN. While it is simple to rest a Samsung TV, you should be careful not to bite off more than you can chew with this step.
This includes, but is not limited to, all of the applications loaded on your Samsung smart TV, as well as any third-party app settings that have been modified.
If, on the other hand, you are willing to accept the risk of resetting your Samsung smart TV applications with or without the remote control, please study this instruction to its conclusion.
Samsung TV Diagnostic Centre
When your smart TV has an issue that can only be resolved by resetting the Samsung TV, you may rely on the diagnostic center provided by Samsung via theSamsung supportpage on your smart TV to assist you in resting and restoring the smart TV to its factory settings. Consequently, in addition to resetting your Samsung TV with the remote control, another viable option is to access the diagnostic center on your TV and reset the device with your Samsung TV security PIN if you have set up a PIN to prevent your Samsung TV from being used by others without your permission.
Samsung TV Reset PIN without Remote/PIN
It is a four-digit PIN that may be used to reset and return your Samsung smart TV to its factory or default configuration. Samsung TVs come with a default PIN that may be used to reset the television or to safeguard and secure the television from unwanted users, such as parental control. The reset PIN for a Samsung television is “0000.” All Samsung smart TVs are subject to the same restrictions. To update the PIN on your Samsung TV, however, follow the steps outlined below.
- Open the Samsung Smart TV Settings menu on your Samsung smart TV. Scroll down and select General from the drop-down menu. Change the PIN by selecting “System Manager” and pressing “Change PIN.” Enter a four-digit PIN that is different from the default twice
You will see a success message on your TV screen indicating that you have successfully updated your Samsung TV PIN number. Please keep in mind that you will be needed to enter the Samsung TV PIN during the TV reset. And now, here’s how to restore your Samsung TV to its factory settings.
How to Reset Samsung TV with Remote
The TV remote control is the quickest and most convenient way to factory reset a Samsung smart TV to its factory settings.
- To turn on the smart TV, press and hold the Samsung TV power button on the remote control for a few seconds. By pressing the “Menu Key,” you may access the main menu of your television. Support may be found by using the navigation key and scrolling
- Press the “Enter” button on the remote control. Select “Self-Diagnostic” from the support menu and hit it. Hover your cursor over “Reset” and press “Enter.” Enter your personal identification number (PIN). If nothing is modified, the default value will be “0000.” To begin resetting the TV to its factory settings, choose “yes” from the warning message.
It is important to note that while the smart TV is reset, it may cycle off and on several times. Do not turn off the TV until the procedure is complete.
How to Reset Samsung TV without PIN
The smart TV may turn on and off while undergoing a reset; however, it should not be turned off until the operation is complete.
How to Reset Samsung TV without Remote
It is necessary to use your Samsung TV remote in order to reset the device. However, if you are unable to locate the remote or if the remote is not functioning properly, here is how to reset your Samsung TV using the remote. In order to reset a Samsung smart TV without the use of a remote, first switch off the smart TV. Keep pressing and holding the power button for approximately 15 seconds, and then wait for the TV to come on by itself without the use of a remote control. Now, without the use of a remote, you should be able to observe your television revert to its default or factory settings.
If the strategy of resetting the TV without the remote did not work for you, you might want to consider the remote option or the option without a PIN.
How to Reset Samsung TV with Black Screen
After a firmware update, it is typical for Samsung TVs to display a black screen, which might make it difficult to reset the smart TV due to the black screen. However, to learn how to reset a Samsung TV with a blank screen, please see the instructions provided below.
- Start your Samsung TV with a black screen by pressing the power button. For 12 seconds, press and hold the “Exit” button on your keyboard. During this time, the smart TV’s standby light will flash continuously for an extended length of time without interruption
- The option to reset or do a factory reset will appear on the screen. To reset the system, select “OK” from the warning message. Done
Recognizing that a TV with a black screen will not display any images. As a result, you may reset a Samsung TV that has a black screen using this reset option.
How to Reset Your Samsung Smart TV to Resolve Issues
If your Samsung smart TV is acting up, you may try restarting different settings as well as the TV itself to see if you can get everything back on track. Despite the fact that Samsung’s smart TVs are typically of great quality and dependability, you may occasionally have problems. Perhaps an app has become unresponsive, you are unable to hear anything, or the image is distorted. So, have you tried turning it off and on again yet? You’d be amazed how frequently resetting your Samsung smart TV will address difficulties, despite the fact that the proverb is meant to be jokingly applied.
How to Cold Boot Your Samsung TV
According to Samsung, over time, your television’s memory may get depleted or a residual electrical charge may accumulate within. As a result, applications may behave improperly, menus may not appear, and the television may take a long time to come on. Photograph courtesy of ilham9943/Shutterstock The most effective technique to address this is by the use of a cold boot. This completely drains the energy from the TV and completely resets the main board of the TV. To accomplish this, press and hold the power button on your remote control until the TV turns back on.
Regardless of whether you’ve misplaced your remote (or if you’ve simply been accustomed to utilizing Amazon Alexa with your Samsung TV), you may still accomplish the same outcome. Pull the plug from the wall while your TV is still turned on and wait 30 seconds before plugging it back in.
How to Factory Reset Specific Settings on Your Samsung TV
If you’re having trouble with a certain aspect of your television, such as the sound, image, or network, you may reset all of the settings connected with that aspect at once. You should try this first before performing a complete factory reset since it may resolve your problem without the need for a complete factory reset. To accomplish this, follow these steps:
- Navigate to the portion of the menu that you wish to reset. Examples include PictureorSound
- Select Expert Settings from the left-hand navigation pane. Scroll to the bottom of the page and click Reset
How to Factory Reset Everything on Your Samsung TV
You have the option of totally resetting your television to factory settings. Everything will be restored to its default settings, just as it was when you first switched it on (assuming you bought it new). It is just your network settings that will not be reset throughout this process. If there are any settings that you wish to maintain, you should make a note of the values so that you may manually apply them once the reset is complete. There is no way to choose which settings to reset and which ones to keep once the reset is complete.
Try both of the techniques listed below to find which one works best for you.
- Select General from the drop-down option on the left. Scroll down to the bottom of the main window and selectReset
- It is possible that you will be asked for your PIN. If you don’t recall which one you used, the default value is 0000
- If you want to finalize the factory reset, click Yes.
- Select Support from the drop-down option on the left. Select Self Diagnosis from the left-hand navigation pane. SelectReset
- It is possible that you will be asked for your PIN. If you don’t recall which one you used, the default value is 0000
- If you want to finalize the factory reset, click Yes.
Was Your Smart TV Purchase Worth It?
While televisions can undoubtedly perform more functions than they did in the past, this also implies that there are more things that may go wrong. Furthermore, it’s possible that the problem isn’t with the TV at all, but rather with the apps that are running on it. The reset of your Samsung smart TV should have repaired the problem you were experiencing. However, you may be questioning whether purchasing a smart TV was such a wise decision after all. Some people believe that set-top boxes or streaming sticks, such as Apple TV and Chromecast, are a better option than traditional televisions.
Here are some of the downsides of smart TVs, as well as some reasons why you might wish to avoid them.
He is best known for his role in the film The Great Gatsby (776 Articles Published) Joe was born with a keyboard in his hands and began writing about technology very shortly after birth.
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How to Reset a Samsung LCD TV
Some Samsung LCD television sets do considerably more than simply show the signals that are received. In addition to signing into services such as Netflix and YouTube to access material, smart TVs may play music or show photographs from a connected hard drive, as well as fetch movies and other data from your home network, among other things. In order to make use of these functions, the television is equipped with a small built-in computer that can store a large amount of data, including account passwords.
- To turn on the Samsung TV, press the “Power” button on the remote control.
- The “Exit” button is located to the right of the directional arrow pad, on the lower right.
- To restart the television, use the “Enter” button on the remote control.
- By hitting the “Power” button, you can bring the television back to life.
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How to reset Samsung TV: to factory settings, without remote
Performing a basic factory reset on your Samsung Smart TV may be sufficient to resolve minor issues. This reset will allow you to re-configure all of the settings on your television and return it back to its original operating condition. Depending on the age of your television and the software that is now operating on it, there are a variety of options.
How to factory reset Samsung TV?
- Press the home button on the remote
- Navigate toSettings
- Scroll down toSupportDevice Care
- SelectSelf Diagnosis
- Then press the Reset Smart Hub button. You’ll need to input your Smart TV PIN number here. You will be given the default PIN number of 0000 if you haven’t already done so. As soon as you have entered your PIN, the television will automatically reset
2018 – 2020 TVs
- PIN is entered after pressing the home button on the remote
- Going to settings
- SupportSelf DiagnosisReset
- In the absence of a PIN that you have created yourself, the default PIN is 0000. Once you have entered the PIN, the television will be reset.
- Press theMenu button
- Choose Support Self-Diagnosis from the drop-down menu. SelectReset. This clears all of the settings, with the exception of the network settings. Please enter your PIN. Unless you have updated your PIN, the default is 0000.
For older televisions, the only thing you’ll need is your Samsung Smart Remote to complete this procedure. To begin, it is critical that you turn off your television before you begin.
- Take your Smart Remote in hand and push the buttons Info+Menu+Mute+Power at the same time. After that, program your remote with the following sequence: Mute182Power
- Your television will start up in service mode when you turn it on. Select Factory Reset from the Options menu on your remote control
- Your television will now turn off. To continue with the setup, simply switch your device back on once again.
How to reset Samsung TV without remote?
While you won’t be able to fully factory reset your TV without a remote, you will be able to do a quick reset, which should be sufficient if you are experiencing minor troubles with your TV. All you have to do is turn off the television, then turn off the power to the television at the wall socket, and then press and hold the start button on the television for at least 15 seconds to complete the process. After you have completed this, press the button to turn the TV back on and then turn the power switch back on.