How Do I Connect My Samsung Tv To The Internet


Connect your Samsung TV to the internet

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  5. By connecting the TV to Wi-Fi or a wired network, you may use it to download applications, watch your favorite shows, search for information online, and perform a variety of other things on the internet.

Connect to the internet using Wi-Fi

Connecting to Wi-Fi is the most convenient and seamless method to use your television to access the internet. Before attempting to join, double-check that you have your wireless network name (SSID) and password in hand.

  1. SelectSettings, General, and Network from the directional pad on your television’s remote control. Open Network Settings and choose the name of your Wi-Fi network from the drop-down menu. Input the network password, if requested, then click Done and then OK to proceed.

The NU7100/NU710D, NU7200, and NU7300/NU730D versions from 2018 are only compatible with 2.4 GHz networks. They will not detect networks operating at 5 GHz. As a result, your Wi-Fi network will not show on the list as a result of this.

Connect to the internet using a wired network (Ethernet)

  1. Connect an ethernet cable to the LAN port on the One Connect Box or the back of the TV, and then connect the other end to your router or modem
  2. Alternatively, you may use a USB cable. Then, from the Home screen, browse with the TV remote to and selectSettings, then selectGeneral, and finally selectNetwork
  3. Selecting OK will cause your television to connect to the internet.

How to find the MAC address on your Samsung TV

Alternatively, you may enter theSettingsmenu, selectSupport, and then selectAbout this TV or Contact Samsung to obtain the MAC address of your Samsung Smart TV.

It may be necessary to scroll down in order to see the MAC address.

Other answers that might help

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How to Connect a Samsung TV to Wireless Internet

Article in PDF format Article in PDF format This wikiHow tells you how to connect your Samsung Smart TV to the internet by adding it to your existing Wi-Fi network, which you can find in the Resources section. When your Smart TV is equipped with a wireless internet connection, you may use it to access internet-only features such as web-based applications, streaming services, and other similar services, among others.

  1. 1 Start by turning on your Samsung Smart TV. This may be accomplished by pushing the Power button on the remote control or the Power button on the television itself.
  • Samsung Smart TVs are available in a variety of configurations. Although this approach should work for the majority of modern models, your television’s menu selections may change from those shown below. To help you locate the choices in this approach, obtain your model’s instruction booklet from the following website:
  • 2On your remote, press the Menu, Home, or SmartHub buttons to navigate. This will take you to the Home screen. 3SelectGeneral
  • 4SelectNetwork
  • 5SelectOpen Network SettingsorNetwork Setup
  • 6SelectClose Network SettingsorClose Network Setup. The menu option differs depending on the model. 6 Select Wireless as the network type from the drop-down menu. A list of available Wi-Fi networks will be displayed
  • The Wi-Fi access point may need to be rebooted if you are unable to locate the network you are looking for
  • 2018 Smart TV models (NU7100, NU710D, NU7300, and NU730D) are only capable of connecting to 2.4Ghz wireless networks. Trying to connect one of these devices to a 5GHz network will result in a failure to establish the connection. 2019 versions are capable of operating at both 5GHz and 2.4GHz.
  1. 7Choose a Wi-Fi network to connect to. Whenever a password is required for your Wi-Fi network, a dialog window will pop up requesting you to input it right away. 8After that, enter your Wi-Fi password and clickDone. In order to connect to the Wi-Fi network, your Samsung Smart TV will make many attempts. 9When the “Successful” message displays, press the OK button. As soon as your television is connected to the internet, you’ll be able to access any services that require an internet connection.
  1. 1Restart your Smart TV by turning it off and back on. Some models may need a reboot of the system before the modifications take effect. 2 Check to see that your Wi-Fi network is available and functioning correctly. In order to determine whether your Smart TV’s network is functioning properly, connect a computer, phone, or tablet to the same network as it. If you are unable to surf the web when connected to a network, the problem may be with your router or Internet service provider.
  • Rebooting your Wi-Fi router/access point is a good first step, since it frequently resolves network difficulties. If you’re experiencing problems connecting to the internet using any of the devices on the network, contact your Internet service provider for assistance.
  • 3 Double-check the configurations of your Wi-Fi router. If your Wi-Fi network is configured with any type of MAC filtering, you may need to manually input the TV’s MAC address in order for it to be able to connect to the internet. What you need to do is figure out what the MAC address of your Smart TV is:
  • Open theSettingsmenu on your television. SelectAbout this TV or Contact Samsung (the choice available changes depending on the model)
  • Find the MAC address by scrolling down to the bottom, which appears as six pairs of characters and/or numbers separated by hyphens (-)
  • 4 Reposition the wifi access point so that it is closer to the television. If your network is functioning well but your television is not able to connect, it is possible that the distance between the TV and the wireless access point is the culprit. Consider placing both devices in the same room with a clear line of sight if at all possible (no walls or tall furniture between the two). Samsung suggests positioning the router within 50 feet of the Smart TV, but the closer the better
  • Nonetheless, the closer the better.
  • Try using a Wi-Fi extender to increase the signal if moving closer to the access point isn’t an option. If you live in an apartment or condo, it’s possible that your neighbors are using gadgets that are interfering with your wifi performance. Moving the television and/or router away from shared walls may be beneficial.
  • 5 Make an attempt to join over a wired network connection. If the wireless connection is not functioning, you may connect your TV to the router using an Ethernet cable if the wireless connection is not working. Here’s how it’s done:
  • Incorporate one end of the cable into a port on the back or side of your television and the other end into a LAN port on your router/access point that is already available
  • Select Network by pressing the Menu or Home button on your remote control. SelectNetwork Settings
  • SelectNetwork Type
  • SelectWired
  • SelectConnect
  • And then press Enter.
  • 6 Download and install the latest firmware for your television. Your television may require an upgrade if the problem is not with your internet service provider. Because the TV is not connected to the internet, you’ll need a computer with internet connection as well as a USB flash drive to download the update.
  • Make use of a computer
  • Choose your television model
  • Download and save the most recent firmware update on a USB flash disk. Connect the hard drive to your television
  • Select Support by pressing the Home or Menu button on your remote control. SelectSoftware Updateand then click on the Update Now button. For the update to be applied, selectUSB and follow the on-screen instructions.

Create a new question

  • The bottom of a Samsung Smart TV displays a “exit” message when you are browsing the internet. What is the best way to utilize it? There is no pointer on the screen. On the front of the remote, there should be a 4-way pad
  • Push the down arrow until the exit is highlighted, then hit okay. Question Where would I go to discover my network if I wanted to connect a Samsung smart TV to the internet? If you are able to complete step 6 of the preceding How To, the name of your WiFi network should display on the list of available networks. Try searching for the name on another device (such as a phone or computer) that has already been linked if you’re not sure where to start. There were two more actions I needed to take at the beginning, which were as follows: 2aAfter clicking the home button, use the left arrow key to travel to the menu icon, which is represented by three lines on the screen. The icons will be updated. 2bUtilize the left arrow to navigate to the settings icon, which appears as a gear, and then choose it. A new window will open, displaying a drop-down menu with the option “General” as one of the choices. Step 3 should be followed. Question How can I connect my Samsung TV if the keycode contains the letter? and I am unable to locate the letter? on the Samsung TV entry screen? You must first navigate to the 1-star icon on the keyboard and then click on that icon. An entirely new keyboard will emerge, with all of the necessary symbols. I’m having trouble locating the gateway code in my IP settings. Connect your computer to the Internet through Wi-Fi and type CMD in the Windows search box. Click OK. “Command prompt” should be selected. Then, using your keyboard, enter the information. Enter the command “ipconfig/all.” Then hit the enter key. Physical address, as well as IPv4 address, subnet, getaway, and other information will be provided.
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Summary of the ArticleX 1. Click on the Home, Menu, or SmartHub buttons on your keyboard. 2. Select General from the drop-down menu. 3. Select Network from the drop-down menu. 4. Select the option “Open Network Settings.” 5. Select Wireless from the drop-down menu. 6. Choose a network to connect to. 7. Make a note of your passkey and click Done. 8. Click on the OK button. Did you find this overview to be helpful? It took 304,512 readings to complete this page. We thank you all for your contributions.

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How to connect a Samsung TV to a wireless network

Pre-requisites for How to connect Samsung TV to WiFi

Before you can begin the process of connecting your Samsung smart TV to your wireless network, there are a few conditions that you must complete first. It is necessary to have the equipment and information provided below in order to link these two points.

If your television was manufactured in 2011 or before, you are not alone. Plug and play adapters allow you to quickly and easily connect your Samsung Smart TV to the internet through WiFi (Hey! It’s available on Amazon).

Have the items below ready before you connect Samsung TV to wifi

  1. Before you can begin the process of connecting your Samsung smart TV to your wireless network, there are a few conditions that you must complete before proceeding. In order to link these two, you will require the equipment and information indicated below. You are not alone if your television was manufactured in 2011 or before. Plug and play adapters allow you to quickly and easily connect your Samsung Smart TV to wireless internet access (Hey! The book may be purchased via Amazon.

As soon as you have completed all of the qualifications, you are ready to proceed with the next procedures.

Steps to connect Samsung TV to Wifi

To turn on your television, press the power button on the back of your television or the power button on your remote control. Despite the fact that Samsung manufactures a variety of television types, the directions in this manual were written with these variations in mind. However, if you are unable to locate the menu options that we have discussed in this post, you should consult the user manual that came with your smart TV. You will be able to quickly identify the terms that relate to those given in these stages.

Step 2. Go to the Home menu

Pressing any of the three buttons listed below will take you back to the home screen. When you press the button, you will be sent to the home screen. Connecting the Samsung TV to the Internet with WiFi – GO TO THE HOME MENU

Step 3. Select the general option

Connecting your Samsung TV to WiFi is as simple as selecting the GENERAL OPTION.

Step 4. Select the Wifi Network that you want to connect your Smart TV with

Connecting the Samsung TV to the Internet with WiFi – SELECT WIFI NETWORK

Step 5. Network Settings

Once you have selected a network, you will be presented with the choice for Network Settings, which may also be referred to as Network Setup. Choose this option based on the model of your television. Network configurations for connecting a Samsung TV to WiFi

Step 6. Network Type

When you are requested to pick the kind of network, select wifi (wireless) from the drop-down menu. You will be presented with a list of available WiFi networks. To ensure that your Wi-Fi network (SSID) is included in the list, you will need to reset your Wi-Fi network by connecting it to the access point. Wi-Fi — network connection for the Samsung TV TYPE Important: Connecting a Samsung smart TV to Wi-Fi If your Samsung Smart TV model was manufactured in the year 2019, it is likely that it will support both a 2.4 GHz and a 5GHz wireless network.

The NU730D, NU7300, NU7100, and NU710D are among the Samsung smart TV models available in 2018.

Step 7. Select the Wi-Fi network

Now is the time to choose your Wi-Fi network. A dialog box will show on the screen, requesting that you input your Wi-Fi network’s password if it is password secured as it should be. Connecting a Samsung TV to a WiFi network is as simple as selecting the appropriate network type.

Step 8. Enter your Wi-Fi password

Now all you have to do is input your Wi-Fi password and click on the ‘Done’ button. You will be entering the password through the use of your remote control. The password is sometimes referred to as the encryption key in some circles. Using the number keys on your remote, you can input numbers with ease, however the arrow keys are required for entering characters with accuracy.

The letter will be highlighted, and you will have the option to choose it. Enter the keystrokes. Following this, your smart TV will seek to join to the Wi-Fi network as soon as you have completed the process. Connect your Samsung TV to your WiFi network and input your WiFi password.

Step 9. Wait for some time

Wait a few seconds and check to see if your TV has established a connection with the wireless network. If your TV is unable to connect to the Wi-Fi network, you will need to make changes to the IP address settings in the network configuration. It is possible that you will be required to manually enter the information.

Step 10. Use the Return Button and go back to the Network Screen

Return to the network panel after connecting the Samsung TV to WiFi.

Step 11. Network Testing

In the event that you choose the network testing option, your Samsung Smart TV will run a test to confirm that the connection between your Samsung TV and router is functional in both directions. In the event that the test fails, you should double-check that the information you submitted as your SSID and encryption key is accurate. Turn off the smart TV if it is still on. Disconnect the access point/router as well as the modem. Wait for about 30 seconds before reconnecting the router/access point and modem to the network.

Re-run the test to ensure success.

Step 12. Select OK

You will receive a notice confirming that your Samsung Smart TV has been successful in connecting to your WiFi network, which is good news. As soon as you see this, click on the OK button to proceed. Now that you have internet connectivity on your Samsung Smart TV, you can take advantage of the plethora of services available to you. The following is a comprehensive list of the procedures that are required for “how to connect Samsung tv to wifi.” It’s possible that you’ll run into more problems with your Wi-Fi connection in the future as well.

  • It is recommended that you turn off your smart TV and then turn it back on
  • Check to see whether your Wi-Fi is functioning correctly. Examine the configurations of your Wi-Fi router. The access point of your wireless network should be moved closer to your smart television
  • This will save you time and money.

With a smart Samsung TV that connects to your wireless network, you may have access to many different features and benefits. We all like streaming and binge-watching our favorite channels on the big screen, and smart TV makes it possible to do it in the most efficient way possible. We can easily link your Wi-Fi and Smart TV together in order to access the features of the Internet on the large screen in your house with a few clicks. For those who adore movies, online series, or video games, it may be really enjoyable to customize everything to their preferences with one simple step.

We hope that these instructions were helpful in addressing your question about “how to connect a Samsung TV to a WiFi network.” If you want further assistance, please see the manufacturer’s instructions.

How to Connect a Samsung TV to a Wireless Network

How to Connect a Samsung TV to the Internet

Samsung offers a variety of Internet-ready televisions, which were initially marketed by the company as Internet TVs and then as Samsung Smart TVs.

These televisions connect to the Internet via your network. The router connects with your TV either through an Ethernet connection or wirelessly, utilizing built-in Wi-Fi or a Samsung wireless USB adapter that is compatible with the Samsung router.

Wireless Connection

Preparing for a wireless network connection requires having your SSID (the name of your Wi-Fi network) and password prepared beforehand.

Step 1

When connecting a USB wireless adapter, be sure you connect the device to any USB port on the back of your TV, if one is required.

Step 2

When requested to connect to a wireless network, choose Yes and press Enter on your remote control’s directional buttons to complete the transition.

Step 3

To access theNetwork Settingsscreen, press theMenu button on your remote. Then, using the arrow buttons and Enterbutton, navigate to theNetworkscreen and click on theNetwork Settings option.

Step 4

SetNetwork Type toWireless to display a list of wireless networks that are currently accessible.

Step 5

Choose a name for your network. If your network does not display in the list, selectAdd Network and manually input the SSID of your network.

Step 6

Enter your wireless network password using the on-screen keypad and then click Done to complete the process. If your network does not have security enabled, your TV will circumvent the on-screen keypad and attempt to connect to your network without your knowledge.

Step 7

SelectOK When the connection is established and a confirmation message appears on the television, the connection is complete.

Wired Connection

Shut off your television and connect one end of an Ethernet CAT 7 LAN cable to the LAN port located on the back of your television set. Connect the other end of the cable to your router or modem and turn it on.


In comparison to other electrical equipment and radio waves, a CAT 7 cable provides increased resistance to noise. In addition, the cable is sturdy, having a longer lifespan when compared to a CAT 6 cable, and it is flexible enough to accommodate future wiring extensions, as well. In the case of home entertainment and networking systems that demand high-speed Internet access of up to 100 Mbps, the CAT 7 cable is the best choice. However, even if you are okay with HD entertainment for the time being, you may prepare yourself for the inevitable move to 4K and beyond.

Step 2

Start by turning on your television and pressing theMenubutton. Navigate to theNetworkscreen and selectNetwork Settings by pressing the arrow and Enterbuttons on your keyboard.

Step 3

Change the type to Wired. network type, and then selectConnect to connect your TV to the currently available wired network to begin the connection process.

Step 4

SelectOK When the connection is established and a confirmation message appears on the television, the connection is complete.


The current network and Internet status of your wireless or wired connection may be determined by pressing theMenubutton on the remote control, selectingNetworkand thenNetwork Status.

What Your TV Can Do

Your computer is linked to the Internet Samsung TV provides a wide range of features, including Web surfing and the ability to stream television shows via Internet-based services. Some televisions are equipped with built-in cameras that allow you to make video calls. Content such as news and social networking are available through Samsung TV applications that may be downloaded through the Samsung App Store.

You may also utilize your television to play the same games that you can play on your phone on a larger screen. If your handheld device and your television are connected to the same wireless network connection, you can transmit material from your handheld device to your television for viewing.


Not all Samsung Smart TVs come equipped with Web browsers or the ability to download extra applications.

How to Fix Samsung TV Internet or WiFi Connection Problem

A smart TV is nothing more than a regular television set if it does not have an internet connection. All applications rely on a steady wireless network to function properly. I recall that my Samsung TV (KU6500) was constantly losing its internet connection. I’ve even tried resetting the network settings, but it’s still not staying connected to the WiFi network after that. If you have a Samsung Smart TV and are experiencing problems with your internet or WiFi connection, here are several solutions you may try if your Samsung TV WiFi connection is not functioning.

  1. I had no problems with connectivity at all in the beginning of my journey.
  2. Because it was not connecting wirelessly, I connected the Ethernet connection straight to the computer, assuming that a wired network could be possible.
  3. My Samsung TV was able to connect to the hotspot network on my smartphone without any issues.
  4. The techniques to uninstall third-party and pre-installed applications on Samsung TVs were recently described in a guide I created.
  5. It was at that point that I had the inspiration to produce a comprehensive guide outlining all of the various remedies for wireless network identification and connection issues on a Samsung TV.
  6. The following Samsung TV error codes are displayed:
  • Error Code 0-1
  • Error Code 7-1
  • Message code: 0
  • Error Code 001
  • Error Code 012
  • Error Code 102
  • Error Code 105
  • Error Code 107
  • Error Code 116
  • Error Code 118
  • Error Code 301
  • ERR

Causes of Internet Connection Issue on Samsung TV

In the event that your Samsung TV is unable to discover any wireless networks or that it repeatedly loses internet connection, there are a number of probable explanations for the problem. In some circumstances, a simple restart of the television may be sufficient, however in others, you may need to reset the Network Settings or upgrade the TV software to the most recent version to achieve the desired results. There are a variety of issues that can contribute to your Samsung Smart TV not responding to a WiFi network or an internet connection, and the following are some of the most common.

  • Some minor bug: We have a tendency to jump to conclusions and seek large-scale remedies for rather minor issues. You may have entered an erroneous password or there may be a flaw in the software if your television can discover wifi networks but is unable to connect to them. In rare instances, shutting off the television using the remote control for an extended period of time might damage the network settings, resulting in an inability to connect to the internet. DNS server configurations: Almost every digital device that allows connectivity includes DNS (Domain Name System) settings, which must be setup correctly in order to facilitate the internet connection on the device. By default, the DNS server settings for your Samsung Smart TV are obtained automatically by the device. Sometimes, especially when your TV won’t connect to WiFi or a wireless network, the user must manually configure the DNS server
  • This is especially true when your TV won’t connect to WiFi or a wireless network. The following MAC address has failed: A MAC (Media Access Control) address is a unique identifying number that is issued to a network adapter by the device’s original equipment manufacturer. On the same device, the MAC addresses for Ethernet, WiFi, Bluetooth, and other protocols are all distinct and separate. As long as a computer, smartphone, or smart TV has the same MAC address, the ISP (Internet Service Provider) can prevent the device from communicating with the router using NAT (Network Address Translation). More significantly yet, if the MAC address of your Samsung TV is incorrect for whatever reason, it will not identify any wireless networks. A bug in the firmware or an out-of-date piece of software: Samsung releases firmware or software upgrades for its Smart TVs on a rolling basis at regular intervals. The newest firmware updates will not be downloaded and installed on your TV if it is not linked to a functioning internet connection at all times. If you have disabled automatic software updates on your television, the firmware on your television will be out of current and may cause a variety of problems, including network connectivity issues. Not only may an outdated firmware version, but even a fault in the most recent software update that your TV got lately, create network-related troubles on your TV
  • This includes: Problem with the router or modem: The TV will not be able to connect to a wireless network if there is a problem with your WiFi router, internet modem, or other wireless network equipment. It is possible that replacing your modem will resolve your TV’s connectivity troubles.
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Fixing WiFi Connection Problem on Samsung TV

We will attempt to resolve the issue now that we have identified the factors that may be preventing your television from discovering a wireless network or connecting to an internet connection. The solution will vary depending on the reason for the problem.

The following is a comprehensive list of all potential workarounds and solutions for resolving the WiFi connectivity problem on your Samsung television. Remember to check out my post on how to troubleshoot internet connection issues on an LG Smart TV if you possess one as well.

Restart Your Samsung TV

This is the quickest and most straightforward method of resolving the internet connection issue on your Samsung TV. If your TV is experiencing a connectivity difficulty as a result of some temporary troubles, this should work. There are two options for restarting the television, and you should experiment with each. To determine if your Samsung TV is capable of recognizing a wireless network, do the following steps:

  1. Make certain that your television is turned on. Maintain control of the remote by pressing and holding the Power button. Continue to hold down the button until you see the Samsung logo on the television screen. The red LED on the television will begin to flicker more rapidly
  2. Connecting the TV to the WiFi network should be attempted once it has been switched on.

If it doesn’t work, try the suggestions below.

  1. Turn on your television
  2. Allow it to run for 5-10 minutes before unplugging the power cable to turn it off. Wait around 30 minutes before turning on your television

If your Samsung TV is still unable to discover any wireless networks, it is likely that something has gone wrong with your router’s configuration settings.

Check Your WiFi Password

Whether you believe it or not, a faulty password is one of the most prevalent causes of internet connection failure in the world. In many circumstances, people input an erroneous password by accident or on purpose, even though they know what they are typing is the proper password. Check to see whether you have the right password, and if you do, make sure you enter it in accurately. The on-screen TV keyboard is not as easy to use as the keyboard on a computer or a smartphone, though. It is recommended that you re-enter the right password if your TV can detect the available wifi networks but is unable to connect to them.

  1. To begin, press the Home button on your remote control. Navigate toSettingsGeneralNetwork and save your changes. Connect to your wireless network by going to Network SettingsWireless
  2. Identify the wireless network you want and enter in the password with care to ensure a successful connection. It is possible to enable theShow passwordoption in order to verify that you have entered the proper password
  3. If the password for your WiFi router is too complicated or lengthy, you should try to alter it to something easier and shorter

Reset Network Settings on your Samsung TV

Occasionally, if your Samsung TV is unable to connect to WiFi or discover a wireless network, it may be due to an issue with how the network settings on your TV are configured. Changing the network settings on your television may be necessary in this situation to resolve the WiFi connectivity problem.

  1. Press the Home button on the remote control for the television
  2. Make your go toSettingsGeneralNetwork
  3. Select Yes when prompted by the Reset Networkoption. Restart your television and re-configure your network settings at this point.

Disconnect All Other Devices Connected to Wi-Fi

Some WiFi routers have a predetermined restriction on the number of devices that may be connected to them over the WiFi connection. You should verify the device hotspot settings on your smartphone if the wireless hotspot has a limit on the number of devices that may be linked to it before trying to connect to it. This was a problem I faced with my Android phone at one point. The fourth device, my Samsung TV, was seeking to connect to my phone’s data network when three other devices were already utilizing my phone’s data through wireless tethering.

The fact is that, regardless of whether you are attempting to connect to a WiFi router or a mobile hotspot, you should first try removing all other devices and connecting only your television.

Try Connecting to a Different Wireless Network

There are two possible explanations for an internet connection problem on your Samsung TV.

  • Your television is capable of identifying accessible networks, but it is unable to connect to any of them. In fact, the Samsung TV does not identify any wireless networks at all.

It is recommended that you try connecting your TV to multiple networks in order to fix both of the issues listed in the previous section. Trying a different network, for example, can help you figure out why your TV isn’t communicating with your WiFi router. The most straightforward method is to connect to a mobile hotspot. Try connecting to a hotspot with another smartphone or a different router if you have already attempted to do so with one smartphone and failed. The fact that your Samsung TV is capable of connecting to any wireless network (hotspot or router) suggests there is no problem with your television.

There are occasions when having too many devices connected to a router might cause it to not be able to manage everything and cause connectivity troubles.

You should also check to see if any of your other devices can connect to your network without difficulty.

If all of your devices, with the exception of your television, are connected without problems, it is likely that your television is experiencing a connectivity issue. Important: The Best Picture Settings for Samsung TVs (UHD/4K/QLED) must not be missed.

Set the DNS Server and IP Adress Manually

The Domain Name System, often known as the DNS, is a network of directories that resolves hostnames (for example, that are associated with an IP address. By default, devices such as computers, cellphones, and smart TVs connect to the Internet by automatically resolving the DNS through the IP address assigned to them. However, if your device is unable to perform this function for whatever reason, you can manually adjust the DNS server to resolve an internet connection problem. The following steps will show you how to manually configure the DNS server on your Samsung TV.

  1. Navigate toSettingsGeneralNetworkNetwork Status in the Settings menu. Cancel the network test and choose IP Settings from the menu bar. Navigate to DNS Settings and selectEnter Manually
  2. Then enter the address After you’ve entered the first eight characters, you’ll need to use the arrow()button to travel to the second field, where you’ll input the following eight characters, and so on. At the end, choose theDone option from the number selector bar
  3. Then, try connecting again.

Check Network Signal Strength

This step should assist you in connecting your TV to a WiFi connection in the event that a problem occurs on the router or hotspot device’s end of the connection.

  1. Unplug the power cord from the WiFi router and turn it off. Wait for approximately 5-10 minutes before turning it back on. Wait for the router to finish loading the internet settings, which should take around 5 minutes. Navigate toSettingsGeneralNetwork and save your changes. Navigate to Network SettingsWireless and click on it. In order to determine whether the problem has been fixed, you must connect to the WiFi network you want to connect to.

Network Compatibility with Your Samsung TV

All Samsung Smart TVs that were released previous to 2018 can only connect to 2.4GHz networks. If your WiFi router operates on a 5Ghz network, your television will be unable to recognize the wireless connection. As a result, if your television is outdated, it may not be able to handle a 5Ghz network. It is necessary to contact your ISP (internet service provider) to request that the network settings be changed to 2.4Ghz in this scenario. Note: Only the NU6, NU71, NU72, and NU73 versions of Samsung TV are compatible with 2.4GHz networks.

Factory Reset Your Samsung TV

Some unknown system problems or MAC address failures may potentially be responsible for the problem with the Samsung TV’s wireless network connection. Performing a factory reset on your television may be able to resolve such difficulties.

  1. To reset the system, go toSettingsGeneral
  2. SelectReset
  3. And then enter the PIN to begin the process. This is the default PIN: 0000.

Unblock Your TV’s MAC Address

If the MAC address of your television is banned in your network or by your Internet service provider, you need have it unlocked.

  1. SelectSettingsSupportAbout This TVfrom the menu bar to learn the MAC address of your television
  2. Make a note of the MAC address and present it to your internet service provider, requesting that he unlock it or add it to his whitelist.

Change Your Modem and Router

You should contact your internet service provider if any of the above recommendations did not resolve your internet or WiFi connection issues. If any of the above suggestions did not resolve your internet or WiFi connection issues, you should ask them to replace your internet modem or WiFi router. Your problem should be resolved now that you have a new modem or router installed. Remember to restart your television before connecting your television for the first time after completing the modem installation and configuration.

If your television is linked to the internet, it will be able to download and install the most recent software on its own.

I’ve already provided a full explanation on how to update software on a Samsung television using a USB flash drive.

Following the installation of the most recent firmware, the internet connection issues on your TV should be resolved, at the very least.

The video below, produced by the Samsung support team, demonstrates various methods for troubleshooting wireless network connection difficulties on a Samsung TV. Continue reading this: How to Customize the Picture Size Settings on a Samsung LCD Television

Samsung TV Not Connecting to WiFi – Easy Fix

Streaming Netflix shows, keeping an eye on your surroundings, or listening to music while doing chores around the house is now a possibility! Due to the fact that Samsung Smart TVs are equipped with internet connectivity, you will find everything much easier to manage. In contrast, if you attempt to connect your new Smart TV to WiFi and are unable, it may be really discouraging. Is it a problem that can be readily solved? Yes, without a doubt. Is your Samsung TV unable to connect to the internet via WiFi?

We’ve got tried-and-true remedies for you to try out before you get too worked up about things.

Reasons Behind Samsung TV Not Connecting to WiFi

With a wifi adaptor incorporated into the Samsung TV, you can keep track of everything from a single location. The process of connecting a wireless TV to the Internet takes only a few steps, and it is preferable if the router is located in the same room as the television. Some Smart TV owners, on the other hand, have reported issues with their devices not connecting to the internet. If this is the case with your WiFi TV, there might be a number of contributing causes. Here are a few possible explanations for the difficulty you’re experiencing.

No Internet Connection

First and foremost, be certain that you have access to the internet. If the problem remains even after you have verified that your router is operational, look into the following possibility.

Weak Signals

If you are utilizing a wireless router, it is possible that it has been installed too far away, resulting in poor signals.

Worn Out Net Cable

If you are connecting to the network over an Ethernet cable, it is possible that the cable is interfering with the connection. In order to check that the cable is functioning properly, try plugging it into a separate device, such as your computer or laptop.


Your Smart TV may be affected by a broad software problem that has been reported often by owners of Samsung televisions. It is possible that the virus will destroy the network settings if the television is left turned off for more than 10 minutes. Even if you have a solid WiFi signal, it is possible that your Samsung TV is reporting no network connection. In this scenario, you will need to reset your network settings in order to re-establish a connection.

Outdated Firmware

It is possible that your Samsung TV will not operate with the router if it has an outdated firmware that has not been upgraded to the most recent version. The connection will not function unless you upgrade the firmware to the most recent version available.

DNS Settings

Because your TV DNS settings might not be adjusted correctly, you might be experiencing difficulties connecting to the internet. To connect to the internet, you can manually alter the settings on your computer.

MAC Address Block

In order to connect to the WiFi router, your device must have a MAC address. It’s possible that your internet service provider has prohibited the MAC address of your TV from connecting to the WiFi network.

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How to Fix: Samsung TV Not Connecting to WiFi

There are a number of solutions to this problem.

If the problem is minimal, you may just need to attempt the first few remedies. Otherwise, you may need to try several more. Here’s how to set up your Samsung Smart TV to connect to the internet through WiFi.

Restart Your Samsung TV

If you switch off your Samsung television for more than 15-20 minutes, you will experience corruption in your network settings due to a general problem with Samsung televisions. As a result, follow these actions to restart your television:

  1. Activate your Smart TV for a minimum of five minutes. Afterwards, disconnect your television by unplugging the cable wire from the wall socket. Now, wait for at least 20 minutes before plugging in the device again. If necessary, enter your WiFi password again.

If this does not resolve the issue, proceed to the next solution.

Restart Your Router

It’s possible that there’s a problem with your internet connection or with your WiFi equipment. It’s possible that the DNS settings in your router are interfering with the TV’s ability to connect. Consequently, to refresh the internet settings, restart your router by following the instructions outlined below:

  1. Turn off the router’s power. Remove the battery for at least 10 minutes before turning it back on. Wait a few minutes before attempting to reconnect your TV to the WiFi network again.

If none of your devices in that exact region are unable to connect to the WiFi, it is possible that your router is too far away from your devices. It is possible to resolve the issue by either moving your router closer to the Samsung TV or by using a WiFi booster. Alternatively, you may connect through a wired connection by using an adaptor. If none of these solutions work and other devices are able to join to the WiFi network, go to the next step.

Change Your Internet Connection

Assuming your WiFi is operational on other devices, there is a reasonable likelihood that your router is blocking access to your Samsung Smart TV’s MAC address. Here’s how you can find out if something is true:

  1. Set your mobile hotspot to “on.” Navigate to the Wi-Fi Settings on your Samsung TV by turning it on. Connect your TV to the hotspot through an HDMI cable. If your TV is able to connect to the hotspot, it means that your ISP has blacklisted the MAC address of the TV.

To find out if it’s because of your internet settings, get in touch with your internet service provider.

Refresh DNS Settings

If you want to do it manually, follow these steps to modify your DNS configurations:

  1. On the TV remote, pressMenuSettings
  2. Then selectNetworkNetwork Settings from the drop-down menu. To access the IP Settings, press the Start button. Change the DNS settings to “Enter Manually” (Enter manually)
  3. Change the server address to “” now. To connect your TV to WiFi, press the OK button and wait for it to connect.

Update the TVs Firmware

It is possible that the firmware on your television is out of current, preventing it from connecting to the router. It is possible to upgrade the firmware using a WiFi dongle for the television or a USB drive. Here’s how to update firmware without access to the internet:

  1. On your laptop or PC, go to the Samsung Download site. Choose the model of your Samsung Smart TV from the drop-down menu. Download the upgrade file and save it to your USB flash drive. Connect the USB drive to your Samsung TV and choose Menu from the remote control
  2. Software Upgrade
  3. SelectSupportSoftware Upgrade
  4. SelectBy USB from the update list to proceed. In the event that you are requested to install an update, select Yes. Connect your television to the network when it has been updated.

Reset the Smart Hub

Resetting your TV does not necessarily mean that you are resetting the smart applications side of things. When you reboot it, the Hub and the router are reconnected as a result of the reset. As a result, consider resetting the Hub first before doing a factory reset on your television. The following is the procedure for resetting the Smart Hub:

  1. Activate your television and hit the Smart Hubbutton on your remote control
  2. Navigate to ToolsSettings
  3. When you select the Reset option, you will be presented with a password screen. Enter the default Samsung password “0000” to continue. You will receive a confirmation message when the Smart Hub has been reset.

It is possible that the Reset will have an impact on the applications you have already installed.

Factory Reset

Caution: Resetting your device to factory settings will erase all of your personal information. If nothing else seems to be working for you, a factory reset may be your only option. When everything else fails, a master reset may be the only option to get the device back up and running. Here’s how you go about it:

  1. Start by turning on your Smart TV and selectingMenu from the remote
  2. Navigate to Self Diagnosis Support
  3. When you click on Reset, you will be presented with a PIN screen. Enter the Samsung default pin “0000” using the remote control.
  4. On the warning notice, select “Yes.” Wait for the television to turn off and on again after it has been reset. Now, attempt to reconnect the TV to the internet through WiFi.

Resetting the pin is useful if you have previously changed it but have forgotten what pin it was. Here’s how it’s done:

  • Remove the power from the Smart TV and then enterMute824 using the remote control
  • Power will then be shown after which you may access the service menu. Finally, select Factory Reset to completely reset your Samsung TV.

Hopefully, you will now be able to connect your Samsung Smart TV to the internet through WiFi connection.

Still Got Issues?

If you are still having trouble connecting your Smart TV to WiFi, it is possible that the fault is with the hardware. You will need to get in touch with Samsung Support for further information on how to do this successfully.

Quick Recap:

In order to reconnect your Smart TV to the internet, we hope that this guide will be of use to you in regaining your tranquility.

In case you are experiencing internet connectivity troubles with your Samsung Smart TV, here is a short refresher of what you should look for:

  • Check to see that your internet connection is consistent and that your WiFi signals are not weak. Assuming you’re using a wired connection, double-check that the hardware is correctly attached to the TV and that the internet cable is not broken
  • Else Check to ensure that the firmware on your television has been updated to the most recent version. Ensure that your DNS settings are correct, and that your MAC address is not blacklisted by your router. Have you attempted to reset Smart Hub before performing the factory reset? Resetting your Smart TV to its factory default settings is your best chance if nothing else seems to be working. If the software changes do not resolve the issue, contact Samsung Support for assistance with the hardware.


To summarize, the primary advantages of the Samsung Smart TV are the ability to view online shows in high-quality and the ability to manage anything in the home through the use of Smart Things. The more quickly your broadband connection responds, the more enjoyable your movie nights will be. In the event that your Samsung TV is not connecting to the internet, there are a variety of solutions you may attempt. Make sure you have a strong internet connection and that you are patient if you need to reset the Smart Hub or your Samsung Smart TV in order to get the best streaming experience possible.

What to Do When Your Smart TV Won’t Connect (Samsung, Vizio, LG)

Consider the following scenario: you invite all of your friends over to watch the big game or binge-watch a series on your new smart TV, only to have it fail to connect! Unfortunately, connection is a regular problem that smart TVs have to deal with. According to the sort of difficulty you’re experiencing and the type of smart TV you possess, there are several solutions available to help you address the issue. First, if your smart TV is unable to connect to Wi-Fi, you should try resetting the TV’s connection settings, making sure that the information you provide about your router and password is valid before proceeding.

To diagnose any connectivity difficulties with your smart TV, however, you must first identify exactly what the problem is, which is not always easy to determine at first glance.

Common Smart TV Connection Issues

Regardless of the model of smart TV you buy, the same issues with connectivity are encountered time and time again:

  1. Inability to connect to Wi-Fi due to a loss of internet connectivity

Loss of Internet Connection

Despite the fact that it is not a major issue, if you are streaming and suddenly lose connection, it is really aggravating and can result in what we would refer to as “TV anger.” In order to assist in resolving this issue, various smart TV makers propose the following steps:

  • Make certain that the router is no more than 30 feet away from the television. Keep the usage of other gadgets to a minimum when your television is on. A wireless extender (available on Amazon) may be used in conjunction with your router to improve Wi-Fi signal strength. Finally, you may connect your TV directly to your network using an Ethernet cable (available on Amazon).

Inability to Connect to Wi-Fi

This is the most often encountered reason for smart TVs failing to connect. If your TV is unable to connect to Wi-Fi at all, it is possible that you have either a) typed the Wi-Fi password incorrectly or b) your Wi-Fi is down and you were unaware of it.

What to Do if Your Smart TV Won’t Connect

According to a few prominent smart TV companies, the following are some of the steps you may take to fix typical connectivity difficulties. Although your TV may be of a different manufacturer than those listed here, you may still use the same troubleshooting techniques, but your TV’s menu and setup may change significantly.)

Samsung Smart TV Won’t Connect to Wi-Fi

Initially, you will need to reset the settings on your television to ensure that all of the information has been input correctly. This step should be performed if your TV “sees” your network but is still unable to connect to it. If it doesn’t work, try the following steps for troubleshooting your Samsung smart TV’s connection:

  1. For five minutes, unplug all components of your smart TV and router, including the power cord. This will reset the system. Reconnect the power cord and try again. Reset the smart TV to its “default” setting by pressing the “Reset” button. Make a search for your Wi-Fi network and retype in the password

However, if this does not address the issue, attempt the following thorough procedure:

  1. For five minutes, unplug the modem and then plug it back in. Removing the power from your router for 5 minutes and then reconnecting it
  2. Connect to electricity for 5 minutes, then unplug the smart TV and reconnect to power
  3. Select SettingsGeneralNetworkNetwork Status, then Network Reset, from the smart TV’s menu. In the smart TV menu, go to IP SETTINGS and make the following changes: is the DNS server address. The firmware on your smart TV should be updated to the most recent version
  4. Turn off all firewalls as a precaution to ensure that they are not creating problems. Return to the smart TV and attempt to connect to Wi-Fi once more. (If the connection is successful, you can stop here
  5. If it is not, move on to the next section.) Make certain that you are entering the proper password. If you have not yet personalized your router, it will be mentioned on the back of the device
  6. If you have not yet personalized your router, it will be stated on the back of the device. You can also try connecting to another network (either 2.4GHz, 5GHz, guest SSID, or Wi-Fi direct) if the network you selected is still not connecting

Vizio Smart TV Won’t Connect to Wi-Fi

If your Vizio smart TV is not connecting, VizHDTV suggests that you do the following steps:

Test the Vizio Smart TV Internet Connection

  1. To access the menu on your Vizio smart TV remote, press the menu button. Select “Network” and hit the OK button on the remote control
  2. Select “Test Connection” and press the OK button on the remote control.

Getting the message “download not available” indicates that you are still not connected. You will need to try the troubleshooting procedures listed below:

Toggle DCHP Settings

  1. To access the menu, press the Menu button on the remote. Select “Network” from the drop-down menu and hit OK
  2. Select “Manual Setup” from the drop-down menu and hit the OK button
  3. At the top of this page, you’ll see DHCP, which will often have the word “On” next to it. If you want to turn it off, use the right-pointing arrow button on your remote control
  4. Next, to switch it back on, hit the arrow button that points to the left on your keyboard. Check your network connection once more.

Reset the TV

  • To access the menu, press the Menu button on the remote. Select “Network” and hit the OK button
  • Then select “Manual Setup.” and press the OK button.

Alternatively, if none of these suggestions work, it is advised that you test your Wi-Fi connection from a separate device to ensure that the issue is not with the router.

LG Smart TV Won’t Connect to Wi-Fi

In the case of your LG Smart TV, we immediately contacted LG for assistance with connectivity concerns. These are the suggestions they have for you to try:

Turn off the Quick Start Feature

  1. Select “Settings” from your LG remote control. Using the menu bar, choose “All Settings.”
  2. Then “General.”
  3. Then “QuickStart.”
  4. Finally, toggle to the “Off” setting.

Power Cycle the TV

  1. Turn off the television and disconnect it
  2. For three seconds, press and hold the power button on your device. Reconnect the TV to the wall outlet, press the power button, and attempt to join to your Wi-Fi network once more.

If the methods outlined above do not provide results, contact customer care for more assistance.

Final Thoughts

Regardless matter how “smart” your television is, its real smart capabilities will not function until it receives a strong enough Wi-Fi connection. If you notice that your smart TV won’t connect or that the signal is constantly dropping, consider the suggestions listed above.

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