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How to: Samsung Mobile Software Update

Having the latest firmware and other software keeps your phone running smoothly and at full capacity. Every now and then they need updating to fix small bugs or to keep your mobile up to date with the latest technology. Usually updates will happen automatically and you won’t have to do a thing. However sometimes you may be having technical problems or simply don’t want to wait until your mobile carrier releases an update for your handset. Don’t panic ­ there are ways of getting ahead of the game! Here we show you how to update your Samsung mobile software.

The easiest way to update your software is OTA (‘Over The Air’ or to you and I, without using cables). With OTA you can simply search for and run updates by just using your handset. If this doesn’t work for some reason, a slightly more long­winded process is using a piece of Samsung software called Kies. Whichever method you end up using, you’d be well advised to ensure you backup any important content on your phone before you get started.

Over The Air “OTA” Samsung Mobile Software Update

Running updates to your Samsung software shouldn’t cause you to lose any content from your phone. However it’s worth backing up the important bits, just in case. There are some helpful guides to backing up personal files such as ​photos​and ​contacts​on the web.

Once you’ve secured everything you don’t want to lose, make sure you’re connected to WiFi (downloading updates can use a lot of data and prove costly if you’re not on an all you can eat plan). Enter your Samsung’s settings menu and tap on the ‘About’ or ‘About device’ option. Towards the top of the next menu should be an option called ‘Software updates’. Finally tap the option for ‘Updates’ or ‘Check now’. Your phone will scan for new software updates; if any are available, follow the on­screen prompts to download them.

Getting started with Samsung Kies

For whatever reason, OTA may not work for updating your Samsung mobile software. If this is the case, you could try using Samsung Kies. To use Kies you will need a computer with ​Kies downloaded onto it​. Open Samsung Kies on your computer and use your mobile’s USB cable to connect your phone. Kies may start scanning for updates automatically and will alert you if new firmware is available. However before you run the update, you should ensure you have done all necessary backing up.

To do this, click on the name/model of your mobile which should have appeared on the left hand side. Next, click on the Import/Export tab in the top right hand corner of your screen. For anything that you want to backup (e.g. photos, contacts, music, etc.), click ‘Export to PC’ next to the relevant option. Then enter a filename and choose a storage location. You will need to repeat this process for each content type you’re backing up.

Using Kies to Implement your Samsung Mobile Software Update

To search for and run any updates, click on the ‘Basic Information’ tab within Kies. If new firmware is available it will say so on your screen; click the ‘Firmware Update’ button to begin your upgrade.
An information page will appear giving tips on how to ensure a smooth update (e.g. ensure your battery is fully charged, don’t connect other devices to your computer during the updating process, etc.). Read the instructions and take any necessary steps. Next click the box to acknowledge that you have read the information. Select whether or not you are happy for Samsung to store your phone number on their server, then click ‘Start Upgrade’.

Depending on factors such as your internet connection speed, it may take between 5 and 60 minutes to download the update. In this time you should just leave it to do its thing. When it’s complete, your phone should automatically reboot and your upgrade will have been applied.

Check to see if you have any content missing from your phone. If so, you can use the ‘Import/Export’ tab to re­download anything that you backed up.

How to: Samsung Mobile Software Update

Downloading firmware upgrades OTA is the quickest and simplest way of ensuring your Samsung’s software is up to date. However Samsung Kies offers a fairly intuitive alternative just in case OTA doesn’t work for some reason.

For a YouTube video walking you through the whole process of using Kies for Samsung mobile software updates check out the clip below​. Kies is also a useful bit of kit for freeing up space on your phone and for managing your music so ​it’s well worth checking out​.


With some Samsung devices you can now use Kies via Wifi, meaning there’s no need for the USB cable. However not all Kies functionality is available when used in this way. Check out http://www.samsung.com/us/support/faq/FAQ00046728/49758/ ​for more info on using Kies via WiFi.
So Samsung Geeks, there’s no need to wait around for the latest firmware updates to come to your phones; now you can go out and get them yourselves!

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